My Disney Experience invites

[button409]

Hi all, hoping someone here can help to save me the international change to call the USA! I have set up MDE for our party and sent my husband an invite several times but he isn’t receiving it (have checked the spam/junk and it’s not there). Im guessing I input the email address incorrectly but there is no way for me check the email, it allows me to update name/suffix but there is no option to see email address. Have checked on desktop and on the app. Am I missing something? Has anyone else experienced this? I can’t delete him off and set it all up again as we have ready booked all our FP etc.
Thanks in advance!

 

[rpb718]

Have you tried logging directly into your husband's account and go under his Profile to check his Account settings? My DW's account is her email address, but I also see where they have to input it again.

 

[mkla2015]

Are you getting the email instead of him? In the past we've had this issue where I try to invite someone and the email goes to me instead of them. Not sure how to fix it- I had to call support. Sorry

 

[StarSeven7]

On the website there’s a spot for notifications - check that if he’s not getting the emails and he should be able to confirm there.

 

[button409]

Thanks guys. Did a webchat with someone at Disney and all sorted now