My ADR Review

mc'smommy

Troublemaker Tours
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Sep 1, 2005
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My ADR review
Here is my review of my first Disney Dining experience....It was a girlfriends getaway, leaving the men at home and taking just our daughters ages 10 & 11......

Sunday Aug 24th ~ Crystal Palace for Breakfast.

The food was good, the service was Ok, Tigger, Eeyore and Piglet stopped by out table, Pooh was Missing In Action......LOL

Sunday Aug 24th ~ 1900 Park Fare

Dinner was good, Character interaction was FANTASTIC, service was Ok, our server had a very thick accent and I couldnt understand most of what he said...


Monday Aug 25th ~ Hollywood & Vine with a Fantasmic Package

Food was good, service pathetic !!
We were 5 minutes late and they made was wait and gave us a pager, it finally went off 45 minutes later then as we handed the Maitr'd the pager she said it was a mistake and that we werent next, ( insert ticked off person here " ME " ) lol
We told our server we were on the dining plan and the fantasmic package....
After dinner I asked for our Fantasmic slip and she politely told me I didnt have a Fantasmic reservation, I showed her my reservation printout from the ASMu and she came back and said just because I booked it doenst mean I was entitled to it, they only have 200 passes for the restaurants and unfortunately they ran out, ....... ( insert an even more ticked off person here "ME" ) LOL

She then came back to the table as it is now POURING down rain and says "here" since it is raining some passes have become available....
I almost jumped out of my seat I was so mad...


Tues. Aug 26th ~ O' Hana's

As we approached the podium I realized the menu for the evening and not even thinking started to panic, I am allergic to pineapple and my girl friend is allergic to Soy, LOL.......
We explained this to the maitr'd, who was absolutely wonderful with our situation...
The Chef came out and explained to us, that he would cook a special menu for us and for us not to eat anything unless he brought it out to us PERSONALLY,

about 30 minutes later a WONDERFULLY Prepared meal came to our table free of pineapple and soy... Our experience at O'Hana's was wonderful.... Our server Carlos was the best so far during our dining plan...

Wed. Aug 27th ~ Chef Mickey's

Food was usual, service was Ok, nothing great...


Thurs. Aug 28th ~ Mama Melrose

Food was great, service left little to be desired..... DD asked if she could use her table service for a kids meal, and the waitress clearly and not so nicely told her NO....It wasn't like she wanted to upgrade to an adult meal, it was down grading......lol

We received our Fantasmic slip at this restaurant without any problems......


Fri. Aug 29th ~ Akershus ( Norway )

Appraoched the podium 10 mins early and we were called promptly at 6:15 for a 6:20 ressie, didnt know about the Princess photo package, so I politely explained that although we were travelling togther could I please purchase a priness photo package for my daughter and I .... ( figured they would charge the same as Chef Mickey's ) the photo hoses said she would speak to the manager, she came back and said not to worry they would take care of it for me, wrote it down on our photo slip and even escorted us to the photographer and explained the situation....

we were then seated at our table and about 30 mins passed by and we still hadnt seen out server, he was MIA, it was suppose to be Morten, but then Sverre appeared and took our drink order, came back twice with more drinks...... Then appeared after we were seated for over an hour and seemed shocked we didnt have our food yet, luckily there was shrimp and sald on the buffet or we would have starved......lol The photographers helper appeared with only one photo package and politley told me I wsan entitled to another.....lol UNTIL he checked with the photographer and got the OK......

finally at 8pm we were still sitting there, got a second round of Ariel, Jasmine Wendy and Cinderella and NO FOOD, We finally got up went to the maitr'd and said we were leaving, He called the manager our to us and she seemed shocked that we hant received our food, but was overly appologetic...

So we headed off to the Cantina in Mexico for Margaritas and Churros for dinner and a garden curb seat for the fireworks......LOL

Sat. Aug 30th ~ Whispering Canyon

well here we arrived 10 mins early only to be told they are running 20-25 mins behind schedule, so we headed for a drink in the bar.... Came back 25 mins later and were told it would be another 10-15 mins....
Ok I am sensing a pattern here.......lol

Our server named Character yes that was her name.... took so long to bring our food and refill our drinks that at 8pm we asked for our desserts to go....

Sunday Aug 31st ~ Crystal Palace........
I canncelled the Dining reservation as I was not in the mood for more poor service......

All in all it was a good experience having never used the Free dining plan, I plan on using it again next year... The food was good and sometimes even GREAT.....

I hope my review isnt too negative, as we did have a wonderful vacation.....
 
I hope my review isnt too negative, as we did have a wonderful vacation.....

Not at all! I appreciate your honesty! I can understand a server or a restaurant having an off night but what you experienced was bad all around. Even if they are extremely busy due to free dining there is no excuse for bad service like that. You seemed to have handled it much better than I would have :headache:

I'm glad your vacation was still fantastic!
 
I can't beleive how you were treated at Holly and Vine. Were you able to see Fantasmic that night or was it rained out? I've NEVER heard that they've given all the passes away before. I've heard the seating get filled but never them giving out more passes than people who booked.

Sorry about the princess dinner. Margaritas sound good though :)
 
Not at all! I appreciate your honesty! I can understand a server or a restaurant having an off night but what you experienced was bad all around. Even if they are extremely busy due to free dining there is no excuse for bad service like that. You seemed to have handled it much better than I would have :headache:

I'm glad your vacation was still fantastic!


It was fantastic, and I cant wait to do it again....

I can't beleive how you were treated at Holly and Vine. Were you able to see Fantasmic that night or was it rained out? I've NEVER heard that they've given all the passes away before. I've heard the seating get filled but never them giving out more passes than people who booked.

Sorry about the princess dinner. Margaritas sound good though :)


We waited until 8pm and the rain was slowing down, but at that point we decided to just head back to the resort.... Knowing that we had one more chance to catch Fantasmic via Mama Melrose's........

And yes the margaritas were great.,.....lol
 













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