As with anything at
Disneyland get there early.
We went on May 13 (Friday). We passed by the Plaza Inn section at 7:05 pm on our way to take a round trip on the train and they were not letting people in yet. When we got back from our train ride at 7:45 pm there were already 2 rows of people waiting (1 row sitting on the curb and another row standing). So we got a 2nd-row standing spot and thanks to some kind people in the 1st standing row they let our daughter stand with them so she could see.
The food was fine overall. Adults get a chicken leg, breast, wing, and thigh, wedge salad, roasted carrots, and cornbread. Kids get chicken tenders, carrots, and cornbread. All meals came with a cheesecake. We didn't care for the cheesecake and the tenders were inedible. They really slam the little ones at these places with subpar food.
Overall, it was a decent experience but something I would never do again. I'm not a fan of paying for an upgrade and for that upgrade not to pan out.
A few tips I noticed. 1) Seems the area across from the Plaza section may be a good place to catch a spot kind of late. I noticed several open spots after we got into the reserved section. 2) During the 2nd parade, the fantasyland and small world areas were much more open compared to the 1st show (this is where we will go from now on). 3) if you are not watching the parade, avoid the Fantasyland/Matterhorn area at all costs.