Just back today. I'll try to post a long trip report when I get time, but in short, I was extremely disappointed. This was our first
Disney cruise, and I had very high expectations which were not met. The service is 10 times better at the Disney World value resorts than it was on the
Disney Cruise line. It was so bad in fact that I will be canceling our Fantasy reservations for next year. The food was TERRIBLE. The service was TERRIBLE. The organization and procedures were TERRIBLE. A short list of the things that went wrong:
1) Animator's Palate was not working. At all.
2) It didn't seem to matter what we ordered, whether it was room service or something in the restaurants, or something from guest services, only half of what we asked for would show up
3) The lines for check-in/out at the clubs were terribly long. You had to budget 20 minutes just to get the kids in our out of the clubs each time.
4) The cheesecake was a running joke among our party the entire time. It didn't matter what kind of cheesecake you ordered, if you didn't tell me it was cheesecake, I would have no idea what it was.
5) The tendering process in Cabo took about 1.5 hours each way -- and we were only in port for about 5 hours.
6) No one seemed to have any idea how to do the dine and play. After a few nights we finally decided to just give up.
This is a very short list. Basically, most of the staff was either uninformed or incompetent, the procedures were a nightmare, and did I mention how bad the food was? I'd like a little steak with my fat next time, please.
No more Disney cruising for me.