Mousekeeping @ DVC help, please

[TXARISTOCAT]

We have rented points for 2 / 3 night stays Dec. 16-22 @ BWV & VWL. It's 2 adults and a 17 yo. I'm aware that we won't receive daily mousekeeping, but I know we'll need extra towels and pillows. Do we just request them from Mousekeeping or can we pay extra for daily mousekeeping?

Thanks for your help,
Tracey

 

[Chuck S]

We have rented points for 2 / 3 night stays Dec. 16-22 @ BWV & VWL. It's 2 adults and a 17 yo. I'm aware that we won't receive daily mousekeeping, but I know we'll need extra towels and pillows. Do we just request them from Mousekeeping or can we pay extra for daily mousekeeping?

Thanks for your help,
Tracey

You should be able to get additional pillows by calling housekeeping.

Here is the full list of the other additonal charges from the Member website:

Housekeeping Services
Trash & Towel Service
For stays of seven or less nights, Trash & Towel Service is provided on day four, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.

With Trash & Towel service, Housekeeping will:

•Empty trash and replace liners in trash bins.
•Provide fresh bathroom linens.
•Replace shampoo, facial soap and bath soap.
•Replenish facial tissues, paper towels and toilet paper.
•Replenish coffee, sugar, cream and sweeteners.
•Replenish dishwashing liquid, dishwashing detergent, sponges and laundry detergent as needed in one-, two- and three-bedroom Vacation Homes.

Full Cleaning Service
For stays of eight or more nights, Full-Cleaning Service is provided on day four and Trash & Towel Service is provided on day eight. After that, the cycle begins again on day 12, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both. With Full-Cleaning service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

•Change the bed linens.
•Vacuum and dust the Vacation Home.
•Clean the bathroom(s).
•Clean the kitchen/kitchenette and wash the dishes.

Pay As You Play
With Pay As You Play service, you'll be provided with the following amenities free of charge at the start of your stay. After that, you may purchase more for the following fees:

•Toiletries Package, $5.00 - 1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel
•Coffee Package, $3.00 - 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
•Towel Package, $6.00 - 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
•Laundry Detergent (only in One-, Two-, and Three-bedroom Vacation Homes), $1.00 - 1 box

Additional Full - Cleaning Rates:
Studio/Inn Room - $30.00 per day requested
One-Bedroom - $45.00 per day requested
Two-Bedroom - $60.00 per day requested
Three-Bedroom - $75.00 per day requested

Additional Trash & Towel Rates:
Studio/Inn Room - $15.00 per day requested
One-Bedroom - $20.00 per day requested
Two-Bedroom - $25.00 per day requested
Three-Bedroom - $35.00 per day requested

Note: Rates are subject to change

 

[drusba]

You can request extra pillows or blankets through housekeeping at no charge. You can request extra towels, soaps, etc. for a charge through housekeeping. You can, if desired, also request through housekeeping or at the front desk full daily maid service for any day you are there but it is expensive ($30 per day for a studio).

 

[rlovew]

You can request extra pillows but that doesn't guarentee them. I have seen reports where they were not able to get extra pillows at BLT. In your studio there will be at least 4 pillows (all on the queen size bed. There should be 2 more pillows in the closet (for the pull-out). I don't remember them being in the closet when we were staying though. I know at least 1 person was told that the pullout pillows if not in the closet were the extras on the queen bed.

 

[LisaS]

You can request extra pillows but that doesn't guarentee them. I have seen reports where they were not able to get extra pillows at BLT. In your studio there will be at least 4 pillows (all on the queen size bed. There should be 2 more pillows in the closet (for the pull-out). I don't remember them being in the closet when we were staying though. I know at least 1 person was told that the pullout pillows if not in the closet were the extras on the queen bed.

In some of the newer style pullouts the pillows are tucked into a recessed area within the pullout itself. You will not even realize they are there until you open out the pullout.