Hi all! I was hoping that someone here could help me out with some questions I'm having a hard time answering.
My family is booked to stay at Saratoga Springs from August 16-21, 2015. We are staying on my grandparents' DVC membership.
We would like to change to a different resort (Boardwalk or Bay Lake) because we won't be renting a car and would like to have a closer proximity to the parks.
I can't ask these questions of DVC myself. They literally won't talk to me because I'm not the owner of the account. And to be honest, my grandmother is having difficulties getting my questions answered for me. She gave me her account info and I am able to log into her account and manage my vacation on her behalf.
I did my best to find the answers on this board, but I'm not 100% comfortable with what I found out, because it doesn't match my scenario exactly.
So my questions:
1. In order to switch my reservation (which I know I can do on Friday, Jan 16 at 8am) am I correct in saying that I need to book a new vacation and then cancel the old one for a full points-refund? There are enough points for me to book 2 vacations at once so I know that I don't need to cancel my original reservation until I have a new one.
2. I have a dining plan purchased on my current DVC reservation. Am I able to transfer this, or does it also need to be canceled and repurchased? Will this cause a problem for me to change my resort?
I hate to say it, but I'm worried that if I leave this to my grandmother to take care of, she won't be able to accomplish what we're looking for.
Can anyone shed some light?
My family is booked to stay at Saratoga Springs from August 16-21, 2015. We are staying on my grandparents' DVC membership.
We would like to change to a different resort (Boardwalk or Bay Lake) because we won't be renting a car and would like to have a closer proximity to the parks.
I can't ask these questions of DVC myself. They literally won't talk to me because I'm not the owner of the account. And to be honest, my grandmother is having difficulties getting my questions answered for me. She gave me her account info and I am able to log into her account and manage my vacation on her behalf.
I did my best to find the answers on this board, but I'm not 100% comfortable with what I found out, because it doesn't match my scenario exactly.
So my questions:
1. In order to switch my reservation (which I know I can do on Friday, Jan 16 at 8am) am I correct in saying that I need to book a new vacation and then cancel the old one for a full points-refund? There are enough points for me to book 2 vacations at once so I know that I don't need to cancel my original reservation until I have a new one.
2. I have a dining plan purchased on my current DVC reservation. Am I able to transfer this, or does it also need to be canceled and repurchased? Will this cause a problem for me to change my resort?
I hate to say it, but I'm worried that if I leave this to my grandmother to take care of, she won't be able to accomplish what we're looking for.
Can anyone shed some light?