Modifying Activities Already Booked

[CinderellaDream]

Is there a way to see if activities are available on a different day or at a different time? For example, I booked a Remy brunch on one sea day but would like to see if it is available on our other sea day. Do I really need cancel the one I have just to see if there is availability on another day?

 

[_auroraborealis_]

Calling is your best bet.

 

[k3chantal]

Is there a way to see if activities are available on a different day or at a different time? For example, I booked a Remy brunch on one sea day but would like to see if it is available on our other sea day. Do I really need cancel the one I have just to see if there is availability on another day?

Yes, you would need to cancel the one you have just to see if there is availability. I wish there was a better way........

 

[TestingH2O]

Yes, you would need to cancel the one you have just to see if there is availability. I wish there was a better way........

There used to be a better way. As with so many things though, DCL"upgraded" the increased functionality away.

 

[CinderellaDream]

Thanks for the replies. I thought that was the answer but it just seemed so ridiculous that I was hoping I was wrong!

 

[Sytrace]

Thanks for the replies. I thought that was the answer but it just seemed so ridiculous that I was hoping I was wrong!

You can check availability, but it will not let you book it unless you cancel what you have first.

ETA, if you have a TA, he/she can look at the whole cruise for availability on their end.

 

[DisneyWishes14]

Calling is your best bet.

Yes, this. If you call DCL, the CM can tell you if there is availability on another day without you having to cancel what you already have.

 

[Aby]

I too hate this about the website “upgrades”. I encourage anyone who feels this way to send an email to DCL and let them know! Hopefully with enough complaints they will realize it needs to change. Yes, you can call to find availability but it would be less hassle for us and them if you could just change online like you used to be able to!

Aby

 

[k3chantal]

I too hate this about the website “upgrades”. I encourage anyone who feels this way to send an email to DCL and let them know! Hopefully with enough complaints they will realize it needs to change. Yes, you can call to find availability but it would be less hassle for us and them if you could just change online like you used to be able to!

Aby

You would imagine that DCL would want this fix. I spent an hour on the phone speaking with the website cast members who could easily see if what I wanted was available (in my case; not) but that "eats up" a lot of their time on information I shouldn't need to call about.

 

[Sytrace]

You would imagine that DCL would want this fix. I spent an hour on the phone speaking with the website cast members who could easily see if what I wanted was available (in my case; not) but that "eats up" a lot of their time on information I shouldn't need to call about.

I have been able to see what is available but just could not modify it so no need for me to call. If I see it is available, I would cancel the old and book the replacement I wanted right away. I had to do that the other day for an excursion time that was not available when I originally booked it, but then was.
Incidentally, a few days before your activity access is cut off, you should try again to book things. Lots of folks drop activities that they had booked that close to sailing. So, 3 to 5 days before sail date check and see if you can get those activities you are looking for.
If not, then once on the ship, head to GS (meet and greets, mixology, adult beverage seminars etc) and get tickets there. If it is an excursion you are looking for, go to Port Adventures desk and check availability there. And if it has to do with dining, go to the location noted on your Navigator that you get in the terminal at check in on embarkation day.