Moderator Michelle?

[Mjasp]

Trishy...No link there.

 

[buzz&woody'smom]

She was banned she told me so and Pete's message confirms it. Now I am even more upset. My reservation is totally messed up bc of bad information and I have been planning this cruise forever...................

 

[buzz&woody'smom]

I did not say Rae was banned "I said we lost Rae and then Ann"...........Rae CHOSE to leave which upset many of us but thank goodness we have herr personal e-mail to stay in touch. AnnMorin is a great friend and honest Dis'er that decided last night she had had it too...................

 

[Nick@ VB+OKW]

 

[WebmasterJohn]

Hi All

Wow - I must say I am a little taken aback to see some of the replies to this thread. I just started a new thread to address the personnel changes within Dreams and I hope that helps to answer some questions you may have.

Miss Jasmine - if you have specific concerns about your reservation I would be happy to address them. Please write to me at john@dreamsunlimitedtravel.com

abitjaded - we have no rule about someone no longer working for DU not being allowed to post on the boards. As a matter of fact both Cathy and Michelle left DU over 2 months ago and were never told they had to leave the DIS. In this case there are some extenuating circumstances that Pete addressed in a thread on the community board.

buzz&woody'smom - we did receive your last email about your reservation. You inadvertently did not copy Tammy on it so I forwarded it to her. There seems to be quite a bit of miscommunication going on with your reservation and I think I better speak with you about it myself.

lsmac - I personally replied to your email thanking you for taking the time to let us know about the wonderful service you received from Tammy. Did you not get that? If not, I will gladly forward you what I sent

To all who are upset about their documents going out so late - I truly am sorry. I hate to keep 'passing the buck' on this one but we hope you understand is that DU does not have any control over this. We have called DCL on your behave and we keep getting the same answers. I know that Tammy has been working very hard today to get people tracking numbers from DCL for their documents so they are definitely going out. I know it's frustrating to have to wait - believe me I know - but hopefully they all will be arriving soon!!!

Thanks
John

 

[buzz&woody'smom]

Thanks John but I had sent the e-mail to Tammy before I sent it to everyone so I did not include her again as she got the first one before you did Also I included the number to reach me on each e-mail so please do call me now.

Also I am not sure of the confusion but we know what we were told and why we made the changes we did and now someone is playing coy..............please call me!

 

[lsmac]

John, I emailed you as I did not recieve any email from you.

Lisa

 

[WebmasterJohn]

Hi buzz&woody'smom - it was nice talking with you just now. Please accept my apologies if my respond came off as 'flip' or attacking in anyway. I only meant that we seem to be having communication issues concerning your res and I wanted to get it straightened out. Which I hope we did.

Hi lsmac - I just sent that email to you again. Please email me if you did not receive it.

Thanks
John

 

[CRSNDSNY]

Originally posted by Grumbo
For all of the comments that people are worried about doing something that may get them banned. Lets be realistic.
This has to go beyond anything that we have seen on the boards. Both were employees of Dreams Unlimited and there has been lots of opportunity to comment by Dreams.

I am just now realizing that the Moderators of this Board are employees of DU. I never put 2 and 2 together. Now I'm just assuming she's moved on from Dreams -- either way it is none of my business. I wish her the best and want her to know how much she is/was appreciated!

 

[buzz&woody'smom]

Hi John-

Yes nice speaking with you as well and I understand your OP to me now. I asked my Father again and I feel as if I am the CIA interrogating the poor man but he has notes with dates, numbers and times that he dealt with 2 of the DU TA's on 8/29. I will look forward to hearing from you tomorrow. I am sure it has been a "rough" day for everyone there and formerly there.

Tiffiny

 

[paulmc80]

So, DCL isn't getting docs out for some of the cuises as fast as they might have at times? No wonder I haven't gotten our 10/25/03 cruise docs yet. LOL .... Actually, anytime in the next couple of weeks is when I expect them.

I have been wondering about Michelle since I think she had been posting under just her name rather than her Webmaster Michelle name. She was always helpful here. Wish her, and everyone else the best.

I always appreciate the friendliness and information on the DIS boards!

 

[TnRobin]

I am just now realizing that the Moderators of this Board are employees of DU. I never put 2 and 2 together. Now I'm just assuming she's moved on from Dreams -- either way it is none of my business. I wish her the best and want her to know how much she is/was appreciated!

No we are not employees of Dreams Unlimited. Michelle was. I am not and I know Carol is not. I am not sure about our new mods though you will have to ask them. I am just a volunteer - no pay involved for me.

(oh and I know as much as you guys do about this situation)

 

[xABearx]

I don't know if this thread has posted or not, but, you can go here to get some more info.....

http://disboards.com/showthread.php?threadid=442669

 

[ThreeCircles]

Just curious...

Just how intertwined is the Dis Board with Dreams Unlimited???

 

[Sammie]

Originally posted by ThreeCircles
Just curious...

Just how intertwined is the Dis Board with Dreams Unlimited???

The Website and DIS Boards and Dreams Unlimited Travel are owned by the same person. The Website came first, then the Agency. Some moderators work as agents for the agency but most are just volunteers.

 

[CarolAnnC]

Ditto what TnRobin said.

I am just a plain ole Disney Cruise, DVC, Theme Parks and Restaurants NUT!

I would like to add my sincere, heartfelt thanks to Michelle and Cathy for the wonderful job they did here. They strived to be helpful, accurate and accomodating to all the posters, and I shall miss my mentors dearly.

 

[Miss Jasmine]

WMJohn, I did not have any specific questions about my reservation. As far as I know everything is cool. I am very fond of my agent, Regina, and have my full trust in her. I was just wondering what the heck is going on with Dreams and the DIS. And now with Alex (formerly WMAlex) dropping some of his duties, I am even further concerned and saddened.

 

[buzz&woody'smom]

DU does not send out the doc's. DCL send them out directly to us so DU has no control over the timing of the doc's. Thaey have up until 2 weeks before your depature to get the doc's to us.

 

[paulmc80]

Oh yes. WebMasterJohn stated it clearly in his post. DCL sends out the docs and that it is out of DU's control when that occurs.
I'm sorry if anyone thought I was implying DU was the one sending out docs. Nothing but great service here from DU.

 

[outahere]

This is just slightly off topic, but while reading this thread I learned that Rae decided to leave. Can anyone point me to what caused that? I really enjoyed reading her posts, and especially the back and forth between her and Andy.

Thanks..............