Mobile order popcorn bucket

[nvr2old]

We are going to HS After Hours tonight and I was able to mobile order a Stormtrooper popcorn bucket for a 7-7:30pm pickup. Does this mean one is saved for me, like am I guaranteed to get one or could they sell out before I get there?

 

[Dave006]

I am not sure why you mention the After Hours Event which starts at 9:30 PM since 7-7:30 PM is during the regular park hours. When will you actually be in HS?

I would not bet on a guarantee that you will get a Stormtrooper helmet popcorn bucket. They are not going to set one aside for you based on your Mobile Order. Your popcorn order will not even be fulfilled until you check-in via the app.

Dave

 

[nvr2old]

After Hours tickets allow you into the park at 7pm even though the actual event begins later. I’ve never done a mobile order for popcorn buckets before so didn’t know how it worked. Seems silly that I have to pay in advance for something there’s no guarantee I’ll be able to get

 

[Dave006]

The purpose of my question about when you will be in HS was to confirm that you were be there earlier vs later in the evening which should improve your chances of grabbing a collector bucket. Good luck tonight.

The challenge with collector buckets is that they have a limited inventory at the location. It is not like a flat pack popcorn box that is generic. You are paying in advance due to mobile ordering vs walk-up. The Menu at Kat Saka's Kettle states that the buckets are "While supplies last".

It is not like a Mobile order at a merchandise location where they pull your item soon after your order and hold that specific item for your pickup.

Dave

 

[dizneegirl]

I did a mobile order for a Mr Toad bucket.... with the prepay, I got a pickup time slot, and they checked my information when I picked it up at the pick-up location (not a random popcorn cart). I would assume your order holds your bucket for you.

 

[nvr2old]

The purpose of my question about when you will be in HS was to confirm that you were be there earlier vs later in the evening which should improve your chances of grabbing a collector bucket. Good luck tonight.

The challenge with collector buckets is that they have a limited inventory at the location. It is not like a flat pack popcorn box that is generic. You are paying in advance due to mobile ordering vs walk-up. The Menu at Kat Saka's Kettle states that the buckets are "While supplies last".

It is not like a Mobile order at a merchandise location where they pull your item soon after your order and hold that specific item for your pickup.

Dave

No worries, sorry if my response came across as snarky, really didn’t mean it to and thanks for the additional information as to how it works, we’ve never used mobile order at all so really didn’t realize how it worked. Glad to hear that arriving earlier may improve our chances. Getting it for our son who is a complete Star Wars nerd and would absolutely love one of these so really hoping we can get one

 

[fla4fun]

If you prepaid, you should have a bucket waiting. I have done mobile order for popcorn buckets in the past and had to show the receipt on my phone to pick it up. They will only sell as many on mobile order as they have available for that day.

 

[nvr2old]

I did a mobile order for a Mr Toad bucket.... with the prepay, I got a pickup time slot, and they checked my information when I picked it up at the pick-up location (not a random popcorn cart). I would assume your order holds your bucket for you.

Ok thanks, good to know. That’s what I did as well, ordered it for a specific location and prepaid. Fingers crossed.

 

[nvr2old]

If you prepaid, you should have a bucket waiting. I have done mobile order for popcorn buckets in the past and had to show the receipt on my phone to pick it up. They will only sell as many on mobile order as they have available for that day.

Yes it is prepaid, it shows up on MDE as an order. Hoping I have one waiting for me

 

[scrappinginontario]

No experience but as you pre-paid and have a pickup location, I would be very surprised if you got there and they told you they did not have any left.

Please keep us updated! Hoping all works out well for you.

 

[nvr2old]

No experience but as you pre-paid and have a pickup location, I would be very surprised if you got there and they told you they did not have any left.

Please keep us updated! Hoping all works out well for you.

Will do. Funny thing is, I set a requested time to pick it up for later tonight but I just got a notification that since I hadn’t picked it up after indicating I was there that my card has been charged the full amount. I didn’t indicate I was there since I’m not, still at the resort until around 6:30. So I’m not sure what that means but I guess we’ll find out tonight.

 

[Dave006]

They will only sell as many on mobile order as they have available for that day.

Not exactly, while it is very likely that @nvr2old will get their Storm Trooper bucket for their son. There is no guaranteed inventory, the collectible buckets are sold "While supplies last" via walk-up and Mobile Order.

Guests also make walk-up purchases as well as Mobile Orders all day long. And I have had a CM that insisted to verify my mobile order receipt when picking up my order for 2 Dole Whips. ...

I set a requested time to pick it up for later tonight but I just got a notification that since I hadn’t picked it up after indicating I was there that my card has been charged the full amount. I didn’t indicate I was there since I’m not, still at the resort until around 6:30.

That appears to be part of the new "Live" activities update for Mobile Order tracking as of last week that is currently only available on iOS .

You get a Push notification and you just reply with the "I am here" right from the smartphone lock screen notification. You don't to open MDE, and then select your mobile order to select the "I am here" button.

Dave

 

[nvr2old]

Not exactly, while it is very likely that @nvr2old will get their Storm Trooper bucket for their son. There is no guaranteed inventory, the collectible buckets are sold "While supplies last" via walk-up and Mobile Order.

Guests also make walk-up purchases as well as Mobile Orders all day long. And I have had a CM that insisted to verify my mobile order receipt when picking up my order for 2 Dole Whips. ...


That appears to be part of the new "Live" activities update for Mobile Order tracking as of last week that is currently only available on iOS .

You get a Push notification and you just reply with the "I am here" right from the smartphone lock screen notification. You don't to open MDE, and then select your mobile order to select the "I am here" button.

Dave

That’s the issue though, I didn’t push any “I am here” button. And yet it says it fulfilled my order.

 

[nvr2old]

No experience but as you pre-paid and have a pickup location, I would be very surprised if you got there and they told you they did not have any left.

Please keep us updated! Hoping all works out well for you.

So I was able to pick up my bucket without issue. They had a lot of them left. However, not sure what would’ve happened if they were out because I showed the cast member who served me the message I had received and they said I must’ve accidentally pushed the “I’m here” button but I know I absolutely did not, so if they were out but I’d already paid for it not sure how that would’ve went to get a refund if I’d had to. I’m just happy to get my bucket, our son is going to love it

 

[scrappinginontario]

So I was able to pick up my bucket without issue. They had a lot of them left. However, not sure what would’ve happened if they were out because I showed the cast member who served me the message I had received and they said I must’ve accidentally pushed the “I’m here” button but I know I absolutely did not, so if they were out but I’d already paid for it not sure how that would’ve went to get a refund if I’d had to. I’m just happy to get my bucket, our son is going to love it

So glad it worked out and thanks so much for updating your experience here!

Enjoy!!

 

[Dave006]

I showed the cast member who served me the message I had received and they said I must’ve accidentally pushed the “I’m here” button but I know I absolutely did not, so if they were out but I’d already paid for it not sure how that would’ve went to get a refund if I’d had to.

Right that was the point of my post earlier about the "Live" activities update for Mobile Order tracking. Since it rolled out last week there have been issues with it making the process more confusing for guests and CMs. If they had been sold out you just go to the register and get a refund. And yes there has been the same feedback concerning odd behavior as you experienced.

I’m just happy to get my bucket, our son is going to love it

Glad it worked out for you and it will be great for your son. I hope that you are prepared to offer him free refills for life of the helmet.

Dave