Mobile APP showing canceled dining reservations.

[jlh512]

Has anyone had problems with the mobile app? What I mean is I canceled a dining reservation, but it's still showing up in the app, but NOT on the website.

 

[Suejacken]

I had that problem because I had to cancel then rebook several meals after we got our fastpasses. I wound up deleting the app then reinstalling it

 

[holden]

I find the app lags way behind...by days. Close it completely then open it in a few days. If MDE on the computer is correct then you are ok.

 

[mousestruck]

Had the same issue. A canceled reservation remained and another reservation was left off. I tried signing off and back on, and even updated the app to no avail. I called to make sure the reservations were as they should be, and they were. Apparently the app has some issues. Just retain the e-mail confirmations. The reservations are probably correct when you log onto the website. A couple of weeks ago I updated the app again and everything was magically correct!

 

[2xcited2sleep]

Had same issue. Really is astonishing to me that the app has so many glitches.

 

[ColoradoMom12]

I’ve had all kinds of issues with dining reservations on the app for months now. Yes, it shows cancelled reservations (sometimes tapping “refresh” will fix it, other times not). I am completely unable to make reservations using my phone. Also, I cannot modify reservations (but that glitch is universal for me; I can’t do it from the website either). It just astounds me that Disney technology is this bad...I kind of expect more from somewhere so big.

 

[Mom2Stitch]

Yes I have that issue also-ADRs that I cancelled long ago are still showing up. Funny thing is, if I cancel them on the app-it cancels them and sends me an email that it's cancelled, even though I already have that email from where I cancelled before.

 

[Dis703]

Yes! I was just popping in here to ask if this was a common problem. I tried to cancel a few ADRs on the app and it gave me a pop up window saying that I had to call because it was too close to the time or something. But that was weeks before our trip. I noticed when I sign in to MDE on my computer though that none of the canceled reservations show up. But they are still showing up in my app as of today.