Missing park reservation for family member

eileen2664

Mouseketeer
Joined
Nov 14, 2005
Messages
199
Hopefully someone else has had this happen and it’s not a big deal.
We’re 10 days out and dh just logged into his MDE app and told me I forgot to add DS to our park reservation 😳.
Actually, I did not forget the child 😉 he’s showing up on all reservations (park and dining for 9 days) in both my app and under my MDE website login.
We’re good, right? Should I worry?
 

And if it's a problem go to guest services. They won't leave out a child even if you did miss the reservation.
 
Thanks guys! I took screenshots of the park reservations and i have the email confirmations for dining. We’re just over a week out and park reservations are wide open so I don’t foresee an issue of them being sold out but you never know.
 
It sounds like you and DH have separate MDE accounts. Does your son have a profile under each? or is he managed under your account and "shared" with your DH? If the latter, it could be you simply need to re-share his plans for DH to see them. If the former, MDE actually doesn't recognize it's the same individual; after your trip you can work with MDE IT to get them combined and shared.
 
Just echoing to always screenshot everything. On my recent trip a screenshot is what saved us when my wife's lightning lane to MMRR disappeared for no apparent reason (even though the LL for the rest of us was still there). The castmember did not believe me and was pretty accusatory that I was trying to pull a fast one at the LL entrance until I found the screenshot.
 




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