precious2flh
Mouseketeer
- Joined
- Feb 10, 2002
- Messages
- 80
As some of you read, i was a little upset when DCL upgraded us Monday. Mainly with the way it was handled verses the thought we had put into selecting a room with our original booking (see the old thread for details)...Anyway, this morning i received a call from a gentleman at DCL explaining that he had read the notes in my file and he was sorry for the way it was handled and would like to move us back into the mid-ship are and....moved us into a suite! He also gave me his direct line in case we had any problems. We booked a cat 6 got upgraded into a cat 4 and he just upgraded us into a cat 3 back into the mid ship area. I thought to myself...miracles really do happen! i was very impressed with the way DCL handled our situation. We leave tomorrow and we are so excited! I just had to share the good news.
Thanks,
Wendy
Thanks,
Wendy