amwhitaker
Not happy unless I'm going to Disney.
- Joined
- Jun 24, 2002
- Messages
- 855
Thanks for all the help!

Wow....that's some customer service.
I think I would respond with "thanks for the answer back. Sorry to hear that someone pissed in your wheaties today though. I will check out other sellers for this item. Thanks anyway!"

Boy. I hope he doesn't expect you to buy after an e-mail like that.
On the other hand, your message to him seems a little "abrupt," too. You probably could have worded your question a little nicer (a simple "please" can go a long way). It's no excuse for his nasty response, but maybe he thought you were rude first. (I don't think you *meant* to be rude, but I can see how it could have been taken that way... and intent is hard to determine over the internet.)
As a former ebay seller, I would not have been so rude, but directing you to Google was a good idea so you would at least KNOW what an item was for before you contemplated BIDDING on it.
It gets annoying when serious in-the-know buyers ask questions and then you look through your messages and find dopey, curt questions like yours, no offense.
I too just had an unfortunate experience with a very rude seller on ebay! I usually have GREAT service, but when an item is described as "New with Tags" and it ISN"T, well, I'm going to email you (VERY POLITELY) and ask what can be done for me.
They rudely responded WE REFUSE TO PARTIALLY REFUND. DON"T YOU DARE USE NEGATIVE FEEDBACK AS AN EXTORTION TOOL!
It absolutely amazes me how furious sellers get when they feel they are "threatened" with negative feedback. Firstly, if an item is not as described and you are very rude to me, why SHOULDN'T I leave negative feedback? Feedback is a means of warning other buyers to be nervous about purchasing from this seller! The seller totally missed the point that I contacted him in the first place before leaving any kind of feedback so that he could make up his mistake! I didn't want to leave negative feedback without giving him a chance first! He totally missed that and just jumped down my throat. Some people...
It was a very rude response, however, if you are interested in buying something you should at least do some research to know what you are buying. It would have been a lot easier for you to google the info and get it instantly rather than wait for the seller to have to tell you what the item was.
