ME damaged luggage question

[ncbyrne]

On a trip 3 years ago, my brand new pullman came off the luggage carousel with a 4" rip! We were in a hurry, and in ignorace, I didn't report it until we were back at MCO for our departing flight. I was told that once the luggage leaves the airport, they are no longer responsible. Ok, so if you use ME, and don't even know that your luggage had been damaged until it arrives at your hotel, then what?

 

[CDSTapisRouge]

You would let the hotel know as soon as you receive it and they will take care of it from there.

 

[CarolA]

Well, on most airlines you have 24 hours to notify them so as long as you call when you discover it you should be fine.

I would call the airline myself and not depend on the hotel.