MDE question

[HollyMD]

Ok, when I pull up my MDE on my computer, everything is there. When I try to pull it up on the app on my phone, it says my log in info is incorrect and when I try to link my reservations, etc, it tells me that it can't be found! What do I need to do to correct this? Can I not have it on both? Thanks!

 

[BrianL]

The password should be the same for both and everything should appear. Double check your login details.

 

[asbyrneva]

Yes mine was acting up too. Mine didn't show the reservations but then didnt allow me to link because "it is already linked" . I think it's the New App push. Close it all the way down and reopen it. The account information should be the same. Once I did that everything showed up. You may need to call tech support but try closing down the app and logging back in.

 

[Jodygirl]

I had a problem logging in to the app when I got a new phone. I called the phone number that came up in the error and they did something to fix it in about two minutes. Maybe try that?