MDE question regarding Resort reservations

chris4disney

DIS Veteran
Joined
Feb 3, 2006
Messages
1,219
Not sure where to post this question, so Mods please move if there is a better place.

In My Disney Experience app, regardless if I'm viewing it on my phone, tablet or desktop... I can view my two different resort reservations for the month of June just fine. Yesterday I booked a third trip for the month of November. As soon as my TA sent me the confirmation number yesterday I opened up MDE on MY PHONE and added the resort confirmation number. Once I did that, went to "Future Plans" on the app and scrolled down to confirm that the new November reservation was there. It was not. :( So I then logged into MDE on my desktop computer... It is showing up there. I then took out my tablet and opened up MDE there and the new reservation is showing up there too. But now back to viewing MDE on my phone... a no show... even still today. Weird. Any suggestions other than to have to call Disney tech support?
 
Not sure where to post this question, so Mods please move if there is a better place.

In My Disney Experience app, regardless if I'm viewing it on my phone, tablet or desktop... I can view my two different resort reservations for the month of June just fine. Yesterday I booked a third trip for the month of November. As soon as my TA sent me the confirmation number yesterday I opened up MDE on MY PHONE and added the resort confirmation number. Once I did that, went to "Future Plans" on the app and scrolled down to confirm that the new November reservation was there. It was not. :( So I then logged into MDE on my desktop computer... It is showing up there. I then took out my tablet and opened up MDE there and the new reservation is showing up there too. But now back to viewing MDE on my phone... a no show... even still today. Weird. Any suggestions other than to have to call Disney tech support?
try to delete the app, install again, and log back in.
 














Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top