MDE app question

[wannabebelle]

Apple had an update for the MDE app this week. I installed the update. It doesn't recognize my password. I have not changed my password. I can log in just fine when using safari and not going through the app. Anyone else having this issue?

 

[mom2rtk]

Did you even update your password? A while back Disney made some people update to stronger passwords.

 

[wannabebelle]

No. I've never been asked to via the app or otherwise. The app does give me the option to receive an email to change my password but when I click that, the email never comes. I will call tech help. Just wondering if it was a system wide issue or just me.

 

[LovePug]

Try deleting your app and download it again. I had to do that for it to even load my ressies.

 

[wannabebelle]

I tried that too.

 

[AngiTN]

Must be related to you alone. I have no problem with mine
I'd call them