MDE App: have to log in with each use?

[GBBTomorrow]

Hi Everybody. I've just had the most lovely trip, so please understand that I'm sharing this as a TRIVIAL complaint, just to see if others have had the same issue.

In the past, I could stay logged in to the My Disney Experience app on my iPhone. On this trip, every time I turned on the phone, I would have to enter my password again. This drove me a little bit bananas, mostly because I didn't have to do that in the past.

I sent a help email to Disney, but I just got an apology and no explanation.

Are others having this "problem" too? (I know this is not a big deal in the grand scheme of life. Or even today. Just curious.)

 

[Shauna1ee]

Yes! I had the same issue when in Disney a couple of weeks ago. Sign in screen even if it was only a few minutes between checking the app. (We did a lot of ADR and fastpass changes, a lot!)

Shauna

 

[ktkerber]

This is driving me crazy just checking for ADRs for our upcoming trip. I cant even imagine it in the parks trying to check wait times. Hopefully they do something about it soon!!

 

[Mousetopia]

I am not having this problem. There is a recent update to the app. Have you downloaded? Make sure if option to remember you choose yes. I just double checked mine and no log in needed. You might call if it continues

 

[CAS239]

Yes it's a widely known thing that basically everyone is experiencing. There's been a few threads on it since they updated the app a week or two ago. So hopefully disney is working on it to make it not prompt a log in every time.

If you have an iPhone though you can enable Touch ID on it so you don't have to type anything in

 

[AuroraRose22]

I had that problem last week during my trip. I agree that it was very annoying. Fortunately, I have a phone that allows you to log in by scanning your finger. The app also allowed it, which made signing in faster, but I can't imagine how irritating it would have been otherwise. I use the phone a lot, either for fastpasses or wait times, or simply to see the map because I have a terrible sense of direction.

 

[memo10]

It is a total PAIN! I hate, hate, hate it!

 

[tinkerbella16]

Yes!! This was such a pain a few weeks ago while we were there.