MDE and Multiple Tickets

[Callie]

One our MDE accounts we currently have linked some non-expiring tickets. We just bought new tickets and want to link those. How can we make sure it pulls from the new tickets when we enter the park?

 

[JWigs]

You can now use the MDE App to deactivate some tickets and only leave 1 bamd/ticket active. That should allow the one you want to be used to be active. We have the same non expire plus some military passes we are using in a week.

 

[bobbiwoz]

Where in the app can you deactivate the non expiring ticket?

 

[georgina]

One our MDE accounts we currently have linked some non-expiring tickets. We just bought new tickets and want to link those. How can we make sure it pulls from the new tickets when we enter the park?

You can stop at the park Guest Services before you enter the park and have them prioritize your tickets so that it uses the correct one.

 

[IsThatYouTigger]

To protect those non-expiring tickets I would stop at Guest Services before entering your first park. Deactivating your ticket only refers to the actual card/MB not being able to be used, not the entitlements. Take the 10 minutes at Guest Services to prioritize your tickets to save yourself hours of trying to fix it afterwards!

 

[Callie]

Thanks! We will stop and have that taken care of.

 

[subtchr]

As the others have suggested, you can call and prioritize your tickets. To double check that it is correct, to avoid headaches later, I ask a CM near the gates with an iPad to scan my band and confirm the correct ticket is "on top".

 

[bobbiwoz]

OK...asking at guest services seems to be the way to insure that the right tix is being used.