I did get this from my email rant during the wee hours of Sunday morning:
2/11/08
Dear Angela,
Thank you for choosing a
Disney Cruise Line Vacation!
I sincerely regret the challenges you've encountered while trying to
manage your reservation online.
Recently our website has been experiencing higher volume of traffic than
usual, as our Guests are preparing for their up coming Panama Canal
cruise.
I understand your concern, and I regret that the site was not been
permitting you to manage your reservation. Thank you for bringing the
matter to our attention.
I see that you pre-reserved:
*Acapulco City Tour with Cliff Divers
*Harbor Cruise & Scenic Drive (from Cabo San Lucas)
If you need further assistance, please let us know.
We look forward to sailing with you!
Have a Magical Day!!!
JD
Reservations Department
Disney Cruise Vacations
*If applicable, please include your full name, reservation number, and
phone number on all correspondence.
I replied that we are not looking for regrets for the challenges we encountered, but rather some solutions so it does not continue to happen. I added that I hope they have some solutions in place before the 90 day mark for the East Bound Cruise.