I cannot even begin to tell you how much we absolutely
LOVED this hotel with one exception which I will get to later. We stayed here in March, and there were 13 of us in 3 separate rooms. I'll just list, off the top of my head, why we enjoyed our stay here and have decided to make this our go-to hotel.
A. Hotel Itself
1. It's new.
2. Location! Location! Location! It was a 5-8 minute walk to the security entrance. One trick we utilized was that when we went to the parks in the morning, we used the crosswalk next to the restaraunt, Mimi's. It seemed that most people in the surrounding areas would gather at the crosswalk right in front of the
Disneyland entrance and crossed there -- lots and lots of people. By crossing at Mimi's and turning left, we missed that whole crowd.
3. The staff. Very friendly and accommodating. They always greeted us with a smile whether we were coming or going.
4. The lobby. Open, inviting, and never crowded. There were these swivel chairs the kids all loved to spin on, pretending they were the tea cups.
5. The little restaurant in the lobby. Really good breakfasts, a bit pricey but better than waiting in the line at McDonald's in the mornings. Made that mistake -- once.
6. Convenient gift shop. It had breakfast essentials which meant we could avoid any line for breakfast.
7. We couldn't hear other guests running around or making noise.
8. Elevators. They could get a bit crowded. One staircase led to the parking garage. The other led to the deck outside the lobby.
B. The Rooms
1. Much, much larger than I thought they'd be. We had 3 adults and two kids in ours and never felt cramped. Loved the beach mural on the wall too.
2. The little corner bench thing and table. My husband was beyond excited for this. When he needed to be on his laptop, he could sit there comfortably and watch t.v. at the same time. Because it was tucked in the corner, the laptop cable was never in the way.
3. Bunk beds. What kid doesn't love those?
4. The beds. Very, very comfortable. The pillows were too.
5. The t.v. From what I understand it's becoming a thing on hotel t.v.'s where you can log onto your Netflix account, if you have one, and watch your movies and shows. We always like watching "Frasier" before bed, so this was great.
6. Plenty of drawer and closet space. My sister and I are chronic over-packers. My daughters inherited this family gene. **Note** We used the closet door to make a "dressing room." If you're standing with your back to the door, just open the bathroom door and closet door as wide as you can. They'll overlap, and you have plenty of privacy. This came in handy when someone needed to get dressed but the toilet/shower room was being utilized and another is brushing teeth/putting on make-up.
C. The Bathrooms
1. Separate shower and tub/shower combo. This came in handy a couple of times.
2. Kind of weird, but the toilets had a strong flush. I know people with digestive issues who *really* appreciate this. So, yeah, moving on...
3. Nice lighting for make-up application.
4. Two sinks.
**Now, my one complaint** For some reason the housekeeping staff did not replace the toilet paper or leave a back-up roll. You kind of need that with lots of people in one room. My parents and sister had the same problem. I went to the front desk and told them (couldn't find the housekeeping line on the phone) and also reported it in the survey I took. The front desk was very apologetic and showered me with rolls of toilet paper to take to my family. Other than that, housekeeping did a fantastic job. They came early and tidied up quickly.
D. The Water/Pool Area
1. It was kind of chilly, too chilly to swim really, but on a hot day, this would be a fun place to cool off!
2. Towels are plentiful and readily available.
3. Pool was pretty small, but most kids were on the slides and in the splash zone.
That's all I can think of. We absolutely are fans of this hotel and would have no problem staying again. We're pretty picky about hotels. (We have stayed at the new Springhill Suites next to the convention center -- Totally Awesome!! -- and decided to try this one.) It's definitely pricier than some of the other options along Harbor, but it was worth it. Parking fee and all.
ETA: If you haven't listened to the podcast review on the Disneyland edition, I'd recommend it. There is a really nice overview/description of the different aspects of the hotel. When we stayed it wasn't considered a Good Neighbor Hotel, I don't know that status as of yet. As for tickets, we just did the e-ticket, so I can't speak to buying them in the lobby.