For those of you traveling NWA. I saw this in the Star Tribune:
A traveler's guide to anticipating a strike
Kara McGuire, Star Tribune
Last update: March 01, 2006 9:15 PM
Q What if Northwest Airlines' pilots strike?A An overwhelming majority of NWA pilots have authorized a strike if the airline follows through with its pay cut and other workplace changes. Today, a bankruptcy judge is expected to rule on the company's request to void the flight attendants' and pilots' labor contracts. If the judge throws out the pilots' contract and the union strikes, Northwest would try to block the strike.
But it's unlikely that the pilots would go on strike immediately after a judge's order. A waiting period of five to seven days is common, said Terry Zats, owner of Carlson Companies franchise Village Travel in St. Paul. He's seen his share of strikes during his 27 years in the business.
Q What happens if I have a flight booked on Northwest Airlines?
A Travel agents will honor your booking and find you a new flight, Zats said.
Even so, "there's just not enough empty seats to put everybody" on other flights, said John Rose, president of Marathon Travel in Stevens Point, Wis. Travelers won't be out of luck, but they probably won't get where they want to be on time, he said.
Q Can I get a refund?
A Northwest's responsibility is to refund the unused portion of the ticket, even if it's a nonrefundable one, provided you can't fly through no fault of your own.
If you're having trouble getting a refund from the airline and you paid with a credit card, your refund is protected by federal credit laws. Write to your credit card company within 60 days of the first monthly statement showing the charge for the airline ticket and the card company should credit your account even if the airline doesn't, according to the Department of Transportation's Aviation Consumer Protection's website (
http://airconsumer .ost.dot.gov).
Q Can I fly on another airline using my Northwest ticket?A Check with Northwest's partner airlines American, Continental, Delta, Hawaiian or KLM first, although changing your ticket to one of these airlines could cost you.
During past strikes, other carriers have also honored Northwest tickets, depending on availability. Expect it to cost you $50 each way.
Q Is my winter getaway package safe?
A You may get to your destination later. A disappointment, but not a disaster,
unless, say, your destination is a cruise ship. If you purchased your airfare separately and your ship sails within two to three weeks of the strike's start, it may be wise to look into a new flight, Rose said. If it's part of a package, whoever sold you the package should take care of it.
Q What about travel insurance?
A If you purchased travel insurance before the pilots' vote authorizing a strike, then your ticket should be safe. "If you went out and said, 'Wow, I'm concerned, I'm going to buy travel insurance now, just in case there's a strike,' well, that doesn't fly," said Dan McGinnity, vice president of Travel Guard
trip insurance.
Q What if I'm planning a vacation and want to fly Northwest?
A Rose and Zats are confident that a pilot strike won't happen. "There's too much to lose for the public, airline employees and the Twin Cities area," Zats said.
The fact that the carrier is in bankruptcy makes the chance of a strike even less likely, Rose said. Is he still booking Northwest flights for their customers? "Absolutely," he said.
KARA MCGUIRE