mailing address for resv complaint?

[scottie]

Could someone please provide me with a mailing address for DVC management? I would like to write a letter to express my concerns about a current reservation. I would prefer to mail it, instead of an e-mailing or calling MS again.

Thanks
Scott

 

[CarolMN]

Sounds like something that you might like to send to the DVC Member Satisfaction Manager. Her name is Carli D'Agostino.

Carli can be reached by email at: members@disneyvactionclub.com (subject: Attn: Carli D'Agostino)

or you can use snail mail - Disney Vacation Club, Attn: Carli D'Agostino, 200 Celebration Place, Celebration, FL 34747 .

Best wishes -

 

[scottie]

Thanks for the information!

 

[JudithM]

By "current reservation" do you mean you are currently staying at a DVC resort or that you have a future reservation? If you are currently at a DVC resort & have a problem/issue/concern, then you should try to work through the "chain of command" at the resort first - like housekeeping, engineering, front desk, etc.

 

[scottie]

I should have been more clear, for a reservation this coming December.

 

[LakeAriel]

How can one person take care of all the issues of DVC membership? She can't. I spoke with her last year about something, nothing was done. I think she is just used as a spin doctor, ..but good luck! Who is actually in charge, I wonder?

 

[JudithM]

I should have been more clear, for a reservation this coming December.

You might consider calling Member Services & asking to speak to a manager CM. Then you could discuss your reservation with a manager-type CM.