We are having one in March with 18 people. While all of the CM's we have dealt with when reserving the rooms have been EXTREMELY helpful, it has been a TOTAL nightmare. We cannot seem to get confirmation letters, rooms keep getting lost in the system due to various reasons. I have literally been on the phone with them for a total of four hours trying to get everything straight. Everytime I call to verify what is clearly read back to me from the previous CM, something somewhere is missing or messed up. Also, the Magical Gatherings planner that you can download from their sight is BAD. It messed up my computer, and my moms, so DO NOT download it.