Ok, I'll admit I was snubbing my nose at ME due to prior bad experience with Mears. We have taken car services since 2000 and loved them. Even though we could have used ME for free, I booked a car service we hadn't tried before for our trip last week. This was a car service I checked out on these boards, received many recommendations for and after speaking with and emailing, decided to go with them.
We landed in MCO an hour late due to a fire, yes fire, in the engine as we pulled out of the gate in our home airport. We had killer turbulence all the way there which just about knocked out my husband and I. (7 year old DD thought it was even better than Space Mountain, sat there with her hands in the air and everything!) There was a floor show on the airplane as some poor family dealt with a serious peanut allergy reaction on the plane. We finally land, and our car service is a no show!! We called the number they gave us and were told it was not working at this time, but was in service. (They had turned off their phone.) The night before I received an email confirmation with all the right info so I know they had it all, they just didn't bother to come.
It's after 10:00 pm and I have two kids who just want to get to bed. I go to the ME desk and tell them I haven't booked ahead of time but can they help us out. The woman kindly asked for my name, then handed me a piece of paper and showed me where to board the bus. It was that simple!!!! We waited maybe 10-15 minutes to board AND leave for our resort. There were several other groups on the bus but they stopped at our resort first. They ME guy told me they aim for no guest to wait longer than 10 minutes. They were pretty close!
We decided to take ME back to the airport even though they wanted to pick us up 45 minutes earlier than we would have taken a car service. It really wan't worth paying on our own just for 45 minutes. They were friendly, efficient, clean and had movies playing which kept us all entertained the ride back.
This was nothing like the Mears of years ago. I realize we came in late at night and it may be different in the height of the day but they were big winners in our book and worthy of at least consideration. I'll give them a try again when we return! My daughter even pin traded for a ME pin during our trip!!!
We landed in MCO an hour late due to a fire, yes fire, in the engine as we pulled out of the gate in our home airport. We had killer turbulence all the way there which just about knocked out my husband and I. (7 year old DD thought it was even better than Space Mountain, sat there with her hands in the air and everything!) There was a floor show on the airplane as some poor family dealt with a serious peanut allergy reaction on the plane. We finally land, and our car service is a no show!! We called the number they gave us and were told it was not working at this time, but was in service. (They had turned off their phone.) The night before I received an email confirmation with all the right info so I know they had it all, they just didn't bother to come.
It's after 10:00 pm and I have two kids who just want to get to bed. I go to the ME desk and tell them I haven't booked ahead of time but can they help us out. The woman kindly asked for my name, then handed me a piece of paper and showed me where to board the bus. It was that simple!!!! We waited maybe 10-15 minutes to board AND leave for our resort. There were several other groups on the bus but they stopped at our resort first. They ME guy told me they aim for no guest to wait longer than 10 minutes. They were pretty close!
We decided to take ME back to the airport even though they wanted to pick us up 45 minutes earlier than we would have taken a car service. It really wan't worth paying on our own just for 45 minutes. They were friendly, efficient, clean and had movies playing which kept us all entertained the ride back.
This was nothing like the Mears of years ago. I realize we came in late at night and it may be different in the height of the day but they were big winners in our book and worthy of at least consideration. I'll give them a try again when we return! My daughter even pin traded for a ME pin during our trip!!!
Did the car place take your money?? I hope you get a refund somehow
I too am some what of a car service snob. However, my ds loved the bus ride thing to the Port and asked me if the new ME would be similar. It sounds like it is and we are going to give it a shot during our upcoming trip in January. Can you still tip the driver of the bus or is that a no-no? I know on the Port runs they cheerfully accept 
