claudia said:they were told directly by US Air that they are not participating. They were told that no arrangments had been made with Disney for this service and there is no agreement to do this...so they don't know who to believe. They got a great low fare on SWA and are using a car service...the lower fare more than paid for their transportation.
Only time with tell with ME.
The airlines don't have to participate. The special luggage tag causes your luggage to bypass the baggage carousel. It doesn't have anything to do with the airline. It doesn't require airline participation for your ground arrangements FROM the airport. Think about it, the airline doesn't care how you get to your resort or who picks up your luggage. Disney has been doing the same thing with transfers for the cruise line.
Airline participation is required to check your bags and get your boarding pass in your resort. The airlines don't have anything to do with the outbound service and aren't in the position to answer any questions.
I wish people would stop posting misinformation.