Lots of trouble with AP Renewal! Help!

HugsForEeyore

DIS Veteran
Joined
Mar 26, 2000
Messages
4,227
HELP!! I have an Annual Pass and it expires on this Thursday, Jan 8th. My next trip starts on this Saturday Jan 10th. I wanted to renew, so I sent a check off three weeks ago via normal mail. As of today, I still have not gotten the renewal. Well, guess what? I checked my bank account and the check was never cashed. So obviously Disney never got it, or hasn't processed it yet, which creates a huge problem! What can I do?

- Can you renew over the phone, and then pick up the renewed pass at the parks? (Will call?) There is not enough time for Disney to mail me a voucher at this point.

- Or should I try to renew when I get there? I read that officially you must renew on or before the due date.

My other predictament is, what if the check I sent finally gets cashed in the next day or so? The voucher won't arrive in time. Can I still pick up a renewed pass without the physical voucher? Maybe I can cancel the check or something? ARRGGGGG! :eek:

Honestly, I am very worried about how screwed up this is - I fear I will pay double somehow! I only have two days until the pass expires. NEVER am I renewing by mail again! Hope this post isn't too confusing! Well, any help very appreciated! :(
 
You can renew via the phone and do a will call. You can put a stop payment on the check with your bank. You can also call and see what the status is, and if they have received your check and marked your renewal as paid, I expect they could do a will call for you. (407) 566-4985.
Hope this helps.
 
I just checked my mail today, and there is the renewal voucher! Whew!!! Thank goodness! :) Just strange that the check never cleared my account ..... you would think they would want their money before sending the renewal! :teeth:

Thanks for the response Gail - good to know that APs can be renewed and then picked up will call - Next year I am renewing by phone EARLY!!!! :cool:
 















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