Lost Fantasmic Package - Need Help

[SCRAPBOOKQUEEN]

Hi,

I made all of my reservations 180 days out. I have all of my ressie numbers and everything. Called today to see if I could change one meal. Nothing available so I verified all reservations. They DO NOT have a Fastasmic Package for me, even though I gave credit card number and have the time and reservation. The agent on the phone stated that it was an agent mistake as they did not link and was in the process of helping me when we were disconnected. I called back trying to get the same agent and could not. The second agent looked at it and said that it was not linked and there was nothing that they could do. No availability. Is that fair???? I did everything possible to do this whole thing right and now I don't have it. Any suggestions as to where I could get some help? I'm going to call again and see if I get someone to help me. This is our first trip to WDW for myself and 13 DD. It is a special mommy and daughter trip. Thanks for advice.

Scrapbookqueen
Kellie

 

[TheRustyScupper]

1) Alas, dinner shows and Fantasmic! meals are sold 100%
2) If sold out, there are not extras they can pull in.
3) Call once again and give your ressie number.
4) However, if no credit charge was made, there is no proof of the ressie.
. . . the dinner ressie, yes
. . . the Fantasmic! package ressie, no

 

[Agri]

FWIW, we've never done the Fantasmic dining package since we're not that into any of the available restaurants and haven't had a problem seeing the show. Even with the package, you have to be there early to make sure you get in.

If you really want the package, just keep trying. You can book the Fantasmic dining package online, so you won't have to keep calling (unless you want to!).

 

[anniebean]

I don't know when you are going, but we just cancelled ours last night for June 1st. Kids decided they would rather ride the rides at night instead of watching Fantasmic again. We aren't much on shows anyways. Hope you can find a cancellation. I know having the package really cuts down on wait time.

 

[SCRAPBOOKQUEEN]

Thanks to all who responded. I called last night and still unable to get anywhere but I've decided to just go with dinner there. I figure that we will get done with dinner early enough to get in line and still get a good seat. Since we are having lunch at Prime Time Cafe I didn't think we would be ready to eat again that early so I made our reservation a little later and I think things will work out. I think this will work out just as well. Thanks.

Scrapbookqueen
Kellie

 

[scrappindentist]

Just wanted to let you know that we have done the package twice in the past and you have to eat really early. That's the one thing I didn't like about it. Then, they tell you to get in line 45 minutes early! We did that both times and there were still lots of people in front of us... I wouldn't do it again, I'd just eat when and where we wanted to and then get in line about an hour before the show, especially if there's only 2 of you...you'll be good! The show is really cool...