Lost AP Card!! AP Newbie help!

BrittyRo

DIS Veteran
Joined
Jan 22, 2014
Messages
1,014
We just bought our annual pass on our trip last week. :jumping1:
We used the cards all week (3/23-3/29) for discounts. Then the last day when we packed I have no idea where my Fiance put them. When we got home we realized that we cannot find our AP Cards!!! They are linked to our Magicband in MDE but the actual cards are MIA!
What do I do? Do I put them as "lost" in MDE and call Disney to send us new cards? Help I'm freaking out!
 
I have the same problem and called Disney. They said that I need to go to Guest Relations at a park with photo ID and I'll be issued a new card. When you customize your AP band on MDE, you'll receive a discount/parking card in the box with the band. I still have that, so I don't really need the replacement but want it just in case.
 
You can also go to guest relations at Downtown Disney. Your magic band is mostly your pass these days but nice to have the card. Bring photo Id and its a quick process. Then you can cancel the lost cards in mde.
 
We just bought our annual pass on our trip last week. :jumping1:
We used the cards all week (3/23-3/29) for discounts. Then the last day when we packed I have no idea where my Fiance put them. When we got home we realized that we cannot find our AP Cards!!! They are linked to our Magicband in MDE but the actual cards are MIA!
What do I do? Do I put them as "lost" in MDE and call Disney to send us new cards? Help I'm freaking out!

Relax.
Even back before MagicBands when the ONLY AP was the actual card, it didn't matter if you lost the card.

Then, as now...
You just go to any ticket booth or Guest Relations outside any park, at TTC, or two locations in DTD...
show a photo ID, and the CM will issue a new AP card in just a matter of a minute or two.

Easy!
 

I have the same problem and called Disney. They said that I need to go to Guest Relations at a park with photo ID and I'll be issued a new card. When you customize your AP band on MDE, you'll receive a discount/parking card in the box with the band. I still have that, so I don't really need the replacement but want it just in case.

Great to know about the discount card coming with the MB I actually had them ship yesterday! So that'll be perfect. Thank you!!

Relax.
Even back before MagicBands when the ONLY AP was the actual card, it didn't matter if you lost the card.

Then, as now...
You just go to any ticket booth or Guest Relations outside any park, at TTC, or two locations in DTD...
show a photo ID, and the CM will issue a new AP card in just a matter of a minute or two.

Easy!

Thanks Robo (and everyone) for the info! When we head down again in September (maybe May) now we know what to do! Thank you for easing my mind!
 
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