Looking for lost item dream cabin 7084

[Rachel k]

Help Please!!! Did anyone stay in cabin 7084 Disney Dream sail date feb 12th? Our camera was left in our cabin and I'm getting very little information from lost and found. I'm hoping whomever checked into our room on feb 12 saw something. This is my father in laws camera. I have to get it back. What's frustrating is that I know exactly where it was left in our cabin and called same day we disembarked to ask them to have a crew member go to our cabin to get the item. Please share with anyone that may have information about a group that sailed that date. I can't find a valid link to a meet group for that cruise. Thank you!

 

[Earning My Ears I 95]

Housekeepers clean the rooms and get it ready for the next cruise right after you disembark the ship, so they would probably have found to camera and take to guest services, wich in turn sent it to shoreside somewhere. You should contact Disney.

 

[PrincessShmoo]

Help Please!!! Did anyone stay in cabin 7084 Disney Dream sail date feb 12th? Our camera was left in our cabin and I'm getting very little information from lost and found. I'm hoping whomever checked into our room on feb 12 saw something. This is my father in laws camera. I have to get it back. What's frustrating is that I know exactly where it was left in our cabin and called same day we disembarked to ask them to have a crew member go to our cabin to get the item. Please share with anyone that may have information about a group that sailed that date. I can't find a valid link to a meet group for that cruise. Thank you!

Here's the cruise meet thread for that cruise:

http://www.disboards.com/threads/disney-dream-2-12-16-meet-and-fish-extenders.3428629/

Now, whether anyone there comes back (now that the cruise is done) and can help - who knows?

I agree you need to work with DCL lost and found. It can take a week or so for some things to show up (by the time they work through the system).

 

[TXDCLfan]

Help Please!!! Did anyone stay in cabin 7084 Disney Dream sail date feb 12th? Our camera was left in our cabin and I'm getting very little information from lost and found. I'm hoping whomever checked into our room on feb 12 saw something. This is my father in laws camera. I have to get it back. What's frustrating is that I know exactly where it was left in our cabin and called same day we disembarked to ask them to have a crew member go to our cabin to get the item. Please share with anyone that may have information about a group that sailed that date. I can't find a valid link to a meet group for that cruise. Thank you!

Call the DCL cruise line phone number and ask for the number to lost and found and file a report. Our daughter lost her camera on a cruise and they returned it to us 3 weeks later postage paid.

 

[Rachel k]

Housekeepers clean the rooms and get it ready for the next cruise right after you disembark the ship, so they would probably have found to camera and take to guest services, wich in turn sent it to shoreside somewhere. You should contact Disney.

I did contact lost and found and they have come up with nothing. I understand it taking quite some time to get an item to its owner when it's left somewhere random on the ship, but when I provide its exact location immediately once I disembarked, someone should have promptly reached out to the ship. I have no indication by lost and found that they called anyway right away. They told me they would wait for the next arrival of lost items to show up.

 

[Rachel k]

Here's the cruise meet thread for that cruise:

http://www.disboards.com/threads/disney-dream-2-12-16-meet-and-fish-extenders.3428629/

Now, whether anyone there comes back (now that the cruise is done) and can help - who knows?

I agree you need to work with DCL lost and found. It can take a week or so for some things to show up (by the time they work through the system).

Thank you!! I will try that group. i did contact lost and found and they have come up with nothing. I understand it taking quite some time to get an item to its owner when it's left somewhere random on the ship, but when I provide its exact location immediately once I disembarked, someone should have promptly reached out to the ship. I have no indication by lost and found that they called anyway right away. They told me they would wait for the next arrival of lost items to show up.

 

[Earning My Ears I 95]

I think that you should wait for the next arrival of lost items to show up then and see what they will tell you.

 

[PrincessShmoo]

Thank you!! I will try that group. i did contact lost and found and they have come up with nothing. I understand it taking quite some time to get an item to its owner when it's left somewhere random on the ship, but when I provide its exact location immediately once I disembarked, someone should have promptly reached out to the ship. I have no indication by lost and found that they called anyway right away. They told me they would wait for the next arrival of lost items to show up.

Yes, it has to work through their system. When the room hosts show up to clean (after you leave) any personal stuff is bundled up and turned in. It then has to go to where all the "left behind" stuff is. Generally, it will remain on the ship for at least one more cruise, before being taken off the ship and transferred to the shoreside lost and found people. I believe they mark the room #s on the items when first picked up and then the shoreside people try to match up any reports made by the cruiser who lost the item, or if no report has been made, who the point of contact for that room was on that cruise.

That's why it can take several weeks to get things to the rightful owners.

Even if you immediately notified them that you left something in your room, chances are by then, it was already gone from the room and in the process.

 

[Rachel k]

I think that you should wait for the next arrival of lost items to show up then and see what they will tell you.

Thank you. I will do that. Since it's been 3 weeks since we disembarked I'm getting a little worried.

 

[Rachel k]

After I sent an email to everyone and their mother at DCL, a lady called me back today. She said they will now consider this a claim and security will investigate it with the stateroom staff. She did reiterate that they do not have any type of requirement to reimburse me for my lost item. The issue is, it's not lost ;( if they weren't able to find it , it was stolen

 

[PrincessShmoo]

After I sent an email to everyone and their mother at DCL, a lady called me back today. She said they will now consider this a claim and security will investigate it with the stateroom staff. She did reiterate that they do not have any type of requirement to reimburse me for my lost item. The issue is, it's not lost ;( if they weren't able to find it , it was stolen

Well, I believe technically it's lost. You left it somewhere and cannot put your hands on it. It's lost.

Even if someone picks it up, it was "lost" to start with.

I would think, legally, the finder, if they don't turn it in, or do anything to try to find the rightful owner, would be stealing it, but it wasn't stolen to start with.

 

[Rachel k]

Well, I believe technically it's lost. You left it somewhere and cannot put your hands on it. It's lost.

Even if someone picks it up, it was "lost" to start with.

I would think, legally, the finder, if they don't turn it in, or do anything to try to find the rightful owner, would be stealing it, but it wasn't stolen to start with.

Im sure you do not mean to come across as argumentative. I know where my item was left (not lost) exactly in my stateroom and I am being told that item is no longer there and that it was NOT turned in to guest services or lost and found, then someone took it as it was removed from the location in which it was left. In my world, when someone takes something that is not theirs and does not try and return it, that is stealing.

It's not a question of "oh no, where on earth on this large ship did I leave my camera?" It's " I was gathering my items from my stateroom, saw it in the cupboard, had to quickly tend to my son, and quickly left the room, while forgetting to grab it out of the cupboard. The item would only be lost if I was unsure of where it was left. It was never lost, it was left behind and the location was reported within minutes of stepping off of the ship. The issue here is that lost and found did not follow protocol as they did not immediately call the ship while still in port. I know someone who works on the Dream. Someone typically is notified while ship is still at port, someone immediately walks up to the room, tag it with the stateroom number and when the cruise returns to dock again, it is transferred to land lost and found department.

Management and security are trying to figure out why lost and found failed to follow protocol.

I am just here to locate the person who has my camera. I am asking for help in locating stateroom attendant and the subsequent families that were in cabin 7084 so that I can pin point the exact time my item was removed from my stateroom.

Oh and DCL stated if stateroom attendant did not check cupboards and it's not in the room, well that means people who had our room after us would've been the ones who removed my camera from the room and likely still have it because as I was told by lost and found, it would have shown up by now. So isn't that lovely, DCL blaming passengers.

Thanks for your concern.

 

[Sytrace]

I hope that you get the camera back and that in fact this is a delay in how the process typically happens. Sending good thoughts your way.

 

[hubbard53]

my wife's ridiculously expensive sunglasses left in our stateroom three cruises ago never made it back to us. We too had the expectation that if it's left in a stateroom, it is obvious who it belongs to and would make it back to us after some time. Nope

Good luck!

 

[ladyofthetramp]

Sending good thoughts your way. It must be terribly frustrating to know that you left something in a spot and it really should be no trouble to get it back to you since you knew where it was and you reported it immediately. Unfortunately, not everyone is so honest. Hoping for a good outcome as DCL continues to investigate this for you.