Sorry about the pages being down. If I come up with the money I will add the bandwidth, so keep checking back. Here is the info cut and pasted from my Concierge page.
Concierge Services
One thing that will help with letting them know about special occasions or any room requests you may have is to either call or fax the Polynesian before you go or you may receive an Personal Vacation Itinerary form the Polynesian.
Personal Vacation Itineraries are mailed out to the concierge level guests and guests with packages that receive itinerary planning. If you are one of these types of guests you still may not get one only because the Polynesian can only mail one to you if they have your address. Some reservations are made with out the address or phone number of the guests being given to the Polynesian. Reservations done by many wholesalers and sometimes Walt Disney Travel Company do not give out this information so that the confirmation slips can be mailed to them directly. Other times the travel agents computer does not interface well with the Polynesian's data base. These may be the reason you never receive a call or a Parsonal Vacation Itinerary. If you are a concierge guest you can -mail the Polynesian at
wdw.polynesian.island.planning.office@disney.com (DO NOT E-MAIL THIS ADDRESS IF YOU ARE NOT STAYING IN THE CONCIERGE LEVEL ROOM! Your information will not get to the correct system if you do). Concierge guests can also call 407-824-2466 opt.3.
All guests can call the Polynesian at 407-824-2000. Dinner reservations can be made ahead of time by calling 407-WDW-DINE.
Concierge is one way to add to your Polynesian experience. You can go with a suite (located in Tonga longhouse) which are larger rooms that sleep 4 to 6 adults with plenty of room, or you can do a standard room with concierge sevice. The
concierge desk and lounge are open from 7:00 a.m. to 10:00 p.m. This front desk and lounge are located on the second floor, west end of the Hawaii building. In the Hawaii building you have your choice of garden view or lagoon view (additional charge for lagoon view). While staying at the
concierge level you will have personalized front desk and guest services. Your room will have robes, phone in the bath area, data port on phone line, coffee maker (upon request) minibar (small empty refrigerator) and nightly turndown service.
Your building will be secure and entry will only be possible with a concierge room key.
You will have access to the lounge area for:
Kakahiaka (morning service) 7:00 a.m. to 10:30 a.m. offering muffins and pasteries, tropical fruit, croissants, english muffins, bagels, cream cheese, cereal, milk, orange juice, pineapple guava juice, ice tea, Kona coffee, bottled water, and toasters are available.
Auinala (afternoon service) 12:00 p.m. to 4:00 p.m. offering fruit juice, bottled water, soda, ice tea, cookies, tropical fruit, gummy worms and m&m's for the kids.
Ahiahi (evening service) 5:00 p.m. to 7:00 p.m. offering different themes each day. This may change but this is what they offered when we were there.
Sunday Mexican: Taco salad, tortilla chips, cheese, salsa, grilled vegetables, and tropical fruit with caramel dipping sauce.
Monday Asian: Sushi, noodles, shrimp, fruit salsa, and eggrolls.
Tuesday Luau: Sesame chicken pasta with sweet garlic soy, tropical fruits, noodles, and cheese platter.
Wednesday 'Ohana: Vegetable springrolls with sweet chili sauce, apple pasta salad, and tropical fruit.
Thursday Kona: Sticky chicken wings, chicken fajitas with char sui sauce, potato and macaroni salad, and tropical fruits.
Friday Italian: Lasagna, meatballs in sauce, antipasto salad, pasta, and tropical fruits.
Saturday Moroccan: Cous Cous with vegetables, spicy bean dip, pita bread, cucumber and tomato salad, and tropical fruits.
Aumoe (late evening service) 7:00 p.m. to 10:00 p.m. offering wine and cheese as well as cordials and desserts.
Aloha
Steve