Loews Card ?

Andrea ,you need to call the reservations number 1-888-273-1311 , and ask for Triple A rate not AA or they will not know what you are talking about.
 
:confused3 If I made my ressie through Universal Vacations, not Loews I was told I could not add my Loews First number. I understand that I would not qualify for the hotel points, but thought I'd get the check in gift? Anybody else have experience with this?
 

Yep, I hear that Universal is considered third party. Too bad they don't tell you that when you book, but then nobody book with them!
 
Yep, I hear that Universal is considered third party. Too bad they don't tell you that when you book, but then nobody book with them!

What is your cancellation policy? Can you cancel w/ UV and rebook w/ another rate? (like AAA or SuperSaver & book yourself?) Then, you'd be eligible! ;)
 
Uni has yet to send me confirmation. I've requested it 2 times since they charged the balance on my card 4 days ago. I called them again an hour ago and they told me 2 hours and I'd get e-documents....Still waiting. I think cancellation policy is 6 days. I am AAA, so I'm currently surfing! :cool1:
 
I just received my Loews First Card after ordering it only 9 days ago. Pretty good service! I know that others have posted indicating that they were having problems receiving their cards so I thought some might be interested to learn how quickly I received mine.

Barney
 
I just received my Loews First Card after ordering it only 9 days ago. Pretty good service! I know that others have posted indicating that they were having problems receiving their cards so I thought some might be interested to learn how quickly I received mine.

Barney

Welcome to the DIS! :thumbsup2 That is quick service! Usually takes months....maybe a new year resolution by Loews to get them out quicker? ....or they weren't busy? :confused3 Either way...congrats!
 
Yep, I hear that Universal is considered third party. Too bad they don't tell you that when you book, but then nobody book with them!

This is an email I received from Loews regarding Universal as being third party - it is true - apparently even though they post the exact same rates and I can pull up my Universal ressie (supersaver) on the Loews website - I'm not eligible for Loews First anything - not even the fitness centre! Total crap in my opinion AND I'M NOT HAPPY WITH LOEWS. If I booked with Expedia I would not be able to pull up my ressie on the Loews site - that is third party! I'm not going to waste my time and effort cancelling and rebooking with Loews - the point is the principle of the matter - booking with Universal should not be considered third party. I've read on these boards many people who have booked directly with Universal have gotten the perks - so how do they distinguish who gets them and who doesn't?!

Thank you for contacting us. Unfortunately, reservations booked through Universal are considered third party bookings and are non-qualifying under the LoewsFirst Terms and Conditions (http://www.loewsfirst.com/loewsfirst_terms.asp). Group, negotiated, third party, government, Universal PassHolder and Florida residents’ rates do not qualify for LoewsFirst benefits. Unfortunately, if a stay is considered non-qualifying members are not entitled to LoewsFirst benefits, which includes the welcome gift or free access to the fitness room.

To guarantee your next stay is qualifying, please book directly through Loews Hotels either by visiting loewshotels.com, by emailing this inbox with your reservations request, or by calling 1.800.LOEWS.11, our reservations line reserved exclusively for LoewsFirst members.

We apologize for any inconvenience.
 
If you want to use the fitness room and you show your loews card, how are they going to know where you booked? Are they going to look that up before letting you in?
 
I've visited the gyms/locker rooms several times and never have had the "qualifying" rate. They don't check/care.
 
This is an email I received from Loews regarding Universal as being third party - it is true - apparently even though they post the exact same rates and I can pull up my Universal ressie (supersaver) on the Loews website - I'm not eligible for Loews First anything - not even the fitness centre! Total crap in my opinion AND I'M NOT HAPPY WITH LOEWS. If I booked with Expedia I would not be able to pull up my ressie on the Loews site - that is third party! I'm not going to waste my time and effort cancelling and rebooking with Loews - the point is the principle of the matter - booking with Universal should not be considered third party. I've read on these boards many people who have booked directly with Universal have gotten the perks - so how do they distinguish who gets them and who doesn't?!

I'm sorry this happened to you. :guilty: But the above posters are correct...you room key accesses the fitness center, you just have to show it, not sure how they check how you booked :confused3 .

Universal does NOT own the hotels...Loews does. Loews is 'renting' the land from Universal, maybe that is why booking thru UO is considered third party?

As far as your statement
jtdl said:
I've read on these boards many people who have booked directly with Universal have gotten the perks - so how do they distinguish who gets them and who doesn't?!
that is luck of the draw....sometimes you just get lucky. I've read of people applying for Loews First cards before their first visit and when they've returned home from their trip, they've gotten a gold or plat card in the mail...clearly an error on Loews part....but it happens and some lucky duck out there is fortunate enough to benefit from it...... :confused3

I know you said you weren't going to cancel and rebook, but that's what we'd do.... depends what is important to you. Accumulating stays at the hotel to move your member status up? Welcome gift? Express privledge at the parks? All depends what is important to you and your family. Some people could care less about the welcome gift and only book the room for the keycard.....others, want to get to platinum status as soon as they can because they want the nicer rooms because they spend as much time in the room as the parks...... :rolleyes:
 
I would definitely recommend getting a Loews card.

My dad has had one since 2002 and each time we stay at the hotels we get an upgrade. This summer we get an upgrade to a suite at Portofino.
 
I would definitely recommend getting a Loews card.

My dad has had one since 2002 and each time we stay at the hotels we get an upgrade. This summer we get an upgrade to a suite at Portofino.

I agree...the card is free and the perks that come with it are priceless :thumbsup2
 
:confused3 If I made my ressie through Universal Vacations, not Loews I was told I could not add my Loews First number. I understand that I would not qualify for the hotel points, but thought I'd get the check in gift? Anybody else have experience with this?




when i call loews, they transfer me to universal vacations.
i have always received the amenities for the loews card.
never have had an issue with it.

if you want to be totally safe, call and book with the hotel direct.
 
we are checking in at hrh this thursday and very excited. i did join loews first program several months ago and read about the perks. we are staying in a club king room and i wondered if at checkin, is there a possible upgrade on club level that i could request if available? thanks.
 
when i call loews, they transfer me to universal vacations.
i have always received the amenities for the loews card.
never have had an issue with it.

if you want to be totally safe, call and book with the hotel direct.

This is exactly what happened with me, too - I call Loew's and they transfer me to someone @ Uni. Perhaps the "loews - Uni" transaction has to be handled by a Uni person that knows you called Loew's first (LOL, is there a "loews-to-Uni" hotline?), or with the authorization to add that code, although I could swear that in one of my calls, the Loews person told me to dial Uni direct - which would mean that any of that would be lost.

I know too that when you call to check on a ressie - you can't do it through Loews - I had to call Uni. So this all seems kinda strange to me. But then, I'm one of those "lucky ducks" who got bumped to Gold for unknown reasons... Didn't get the "perk" but then, we stayed on AP rates, so I didn't ask, as I wasn't entitled... but we didn't really satisfy the Gold criteria either, since AP rates technically don't "count" towards that, so GO FIGURE. It's all one big wad of confusion. Just make sure that if you do any cancel/rebook stuff that you watch that credit card bill for those "one night's stay deposits". We had one they didn't reimburse when tehy cancelled the ressie, but then put another on... only showed creidt at check-in for teh one deposit. Had to dig up old credit card bills to show it.... very messy to reconcile. :headache:
 
we are checking in at hrh this thursday and very excited. i did join loews first program several months ago and read about the perks. we are staying in a club king room and i wondered if at checkin, is there a possible upgrade on club level that i could request if available? thanks.




i've had the free upgrade to club one time and always get the king suite by having the platinum loews card.

if there are rooms available, you can sometimes get the upgrade for additional $$.

if you decide to upgrade, try for room 7100.
i had that room in october and it had a fabulous view and close to the lounge and elevator.


depends if you can get a free upgrade by who is checking you in.
also, if there are any rooms available.

it's kind of a hit and miss situation on who gets the free upgrading.
 















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