Not sure if they do it on main street, but I just had mine cut locally. I printed out the "instructions" from their webpage and took it with me. Basically, like the last posted said, just have them securely tie the hair with rubberbands at top and bottom (and can even have them tied every 3 inches or so) and then place in a clean plastic bag. The mailing address is also on the webpage. It's important to place the hair in the bag right after cutting because you wouldn't want it to come undone from rough handling.