They still give cds out.
We'd reserved gardenview; there were no upgrades to poolview using my loews card, but when the room wasn't ready at 4:30, I went back to Loew's check in, and the rep at the desk discovered we were due to be put in a pet room, which was noted on our ressie as being impossible. He "found" a poolview.
But it's very crowded and there are no deals to be had upon check-in. I'd call Loews directly to see what sort of advance arrangements you might be able to make