Live from SSR

[amartel9]

What's a first timers button?

It is a big round pin that cast members give to people on their first visit to WDW so they can wear it during their trip. They are really cute!

 

[bonrea]

Bonrea, what section are you stayng? I've seen at least 2 carts driving by with carpet cleaners on them this week.

Starr, we were in 3141 in the Springs. We left at 1pm today and went to visit with Grandpa in Daytona tonight and Saturday night. This helps break up the trip to NC.

One other note on crowds; we rode the monorail one more time for fun before leaving today and went on the EPCOT train. The crowd at 11am to get into EPCOT was huge. I guess everyone went to MK yesterday and EPCOT today.

Heading home Sunday; we'll right more when we get home next week.

 

[addsomebling]

We arrived at the SSR for the first time today. It didn't go as smoothly as I would hope because they deleted a person in my party from the dining plan and had to reissue my entire reservation and it took about 45 min. for everything. I kept hearing around me, "your room is ready now" so I was excited and hoping we would have the same luck...nope we had to wait until 3:30. Hey, but I'm on vacation and I'm not going to let anything ruin my trip. We are still having a great time!

We ate at the Turf Bar & Grill and it was delicious!! DH, DMOM and I all had the NY Strip which they typically don't offer during lunch, but he made a special exception for us. HOW NICE!! It was one of the best steaks I've ever had. So much flavor...yummy!!! DB had the Rubin and liked it and his GF had a burger and she loved it. My 2 DD had Mac & Cheese and were happy with their selections. Dessert was fabulous! Mmmmm. We each had something different and tested each others.

After eating we checked out the pool...we are from NY and didn't pack bathing suits in our carryons so we were in long pants and long sleeve shirts, but not too uncomfortable. The pool is very nice.

I am use to staying a Caribbean Beach where they have the food court so I think I might miss that, but we will be eating breakfast each day in our 2BR so we won't really need the food court like usual.

After walking around the pool we decided to start walking to the area where our room is and by the time we reached the front of our building I received a call that our room was ready!! How very exciting!!

We are in a 2BR and I am so very pleased! I wish I could show everyone I know our room.

The only bad thing and I'm sick to my stomach over it is....I FORGOT MY CAMERA!!!! I ended up buying a disposable, but I wanted to be able to post pics. from our vacation on DIS. Oh well! That is not going to ruin my vacation either. I'm at DISNEY!! YAY!!

 

[Tinkerbellcrafter]

addsomebling! Thank you for the info! We are there in 7 days! Forgetting my camera is one of my worst nightmares! There is quick service just down the hallway from Turf Club, I'm sure you saw it. We also love CB, love being able to go lay down on a hammock and listen to music! Have a great trip!~

BTW, we are 2 hours south of you...Ballston Lake is beautiful!

 

[addsomebling]

We slept in today in our 2BR. Had bagels for breakfast and the kids had cereal. We did get to the park DHS fairly late, 10am and shortly after arriving there were monsoon rains and the streets were flooded. However, no one in our group was grumpy over the situation. We were in the shops for about 1.5hrs. then the rain stopped for a bit and we went on some rides.

We ate at Prime Time Cafe and everyone really enjoyed the meal. Especially being in the rain we were all ready for a nice home-style meal. We did find out the McDonalds French fry huts do count their fries as a snack also, hot pretzels are a snack. I'm very happy about that.

We saved a counter service today because we had a late breakfast and our SD meal was at 3:30 and we were way too stuffed to eat anything the rest of the day.

Looking forward to a day at MK tomorrow. Up early for the extra magic hour.

Some things I love about our room:
1. A TV in each room (BR1, BR2 & LR)
2. Girls loved the deep tub with the jets (DD 5 & 7) Baby girl did not like it but we didn't have the jets on with her.
3. Being able to have a fridge and food in our room
4. Walking to Marketplace...a few of us did that tonight while my mom watched the girls in the room. It was nice. Checked out the new T-Rex restaurant. We had a drink at the bar and really enjoyed the atmosphere.
5. FREE Internet access!!! Since I'm a manager with lia sophia jewelry, I need to be able to access my e-mail and the web, so it's a fantastic perk. It is ONLY Free for vacation club members.

Tomorrow for breakfast Egg and cheese wraps...mmmm then off to MK!!! The first timers in our group are amazed and really loving the experience.

We used wegoshop for our food delivery service and I was very pleased with them. They also only charge 1/2 price if you need another grocery delivery during your stay.

I find the bus service to be acceptable. No complaints here!!!

 

[bonrea]

I have to feel for the SSR staff also; but, my complaint today was the tolet broke and called for it to be fixed. That was at 2:30pm today. We left at 5:00pm to go to the Spirit of Aloha dinner. We returned at 10:45pm and the mess was still there.
I don't understand how 9+hours can go by without repairs and no cleaning. I called the manager and they said the toilet is fixed. OK so why the mess left in the floor? Cleaning person in now to mop up and remove the towels from the floors.

I like this place but this is unacceptable. No follow up? Come on! Where's the Disney difference.


Magical day shot to @%&&

Well!!! We received a very pleasant phone call from the DVC Customer Satisfaction Department today. DH had sent the above information to our DVC CM on Monday and she forwarded it on to them.

They were very apologetic to us that we had the problem and are working to resolve the issue with us not receiving any follow up and why the room was still in a mess after 8 hours. They said the way this problem was handled by Disney’s reps was unacceptable and not something that we should ever experence. They will be talking with the SSR night manager and the housekeeping manager and we should NEVER have this kind of problem again.

And What Do Ya' Know! They refunded us a full day of points for the room because it was a mess, unusable, and we had to use the restrooms near the pool. We did not ask for this nor did we expect it.

NOW THAT IS THE DISNEY DIFFRENCE!

Our Magical Day Has Been Restored!!

 

[Tinkerbellcrafter]

Well!!! We received a very pleasant phone call from the DVC Customer Satisfaction Department today. DH had sent the above information to our DVC CM on Monday and she forwarded it on to them.

They were very apologetic to us that we had the problem and are working to resolve the issue with us not receiving any follow up and why the room was still in a mess after 8 hours. They said the way this problem was handled by Disney’s reps was unacceptable and not something that we should ever experence. They will be talking with the SSR night manager and the housekeeping manager and we should NEVER have this kind of problem again.

And What Do Ya' Know! They refunded us a full day of points for the room because it was a mess, unusable, and we had to use the restrooms near the pool. We did not ask for this nor did we expect it.

NOW THAT IS THE DISNEY DIFFRENCE!

Our Magical Day Has Been Restored!!

YAY!!!