I was just on the May 8th Western, took my two pillow cases up to Customer Service...brand new still in the packages...asked the gal behind the desk and she more than happily replied, we most definately do have them signed for you, you will just have to come and pick them up Friday night...
My wife went and picked them up while I had the kids, put them on their pillows and when they got back to the room, Wall laa signed pillow cases on their beds...
They were very cute...maybe that was the reason they got signed, I must have won the Customer Service gal over with my looks...
We had no problems getting pillow cases signed...don't know what everyone else did to p' them off....lol