Letter regarding Inventory Control

[misseulalie]

I just received a letter from DCL stating they are not accepting future cruise requests for the new ships. They even enclosed my original faxed request.

Has anyone else received this???

 

[dreamcometrue]

not yet! I faxed for the new ships before they were even announced! I bet I'll be getting one real soon!

 

[2canadianfans]

I just received a letter from DCL stating they are not accepting future cruise requests for the new ships. They even enclosed my original faxed request.

Has anyone else received this???

Disney e-mailed us about our fax request.They did not return our fax but they stated that they would not accept any requests for the new Ships.The e-mail was friendly BUT firm.

 

[cruisinluver]

I hope this means they are doing away with the entire faxing to IC process. This will make it fair for everyone to be able to book a suite.

 

[lillygator]

OP, when did you send your request in?

 

[misseulalie]

About an hour after it was announced...

 

[disneyjunkie]

I hope this means they are doing away with the entire faxing to IC process. This will make it fair for everyone to be able to book a suite.

ITA

 

[Eeyore1928]

As a travel agent I called about faxing in requests, I have about 5 cabins to book on both new ships. I was told to hold off and about 18 months prior to sailing they would start accepting faxes. I was told they would let travel agents know when to start faxing them in. Once the name and itinerary is announced they should be all set to start receiving them!

 

[Miss Jasmine]

DCL should do away with the faxing thing all together.

 

[DrCavin]

DCL should do away with the faxing thing all together.

 

[birkner]

DCL should do away with the faxing thing all together.

Just curious as how you expect DCL to handle all the requests for SR's on the new ships.

 

[DrCavin]

Just curious as how you expect DCL to handle all the requests for SR's on the new ships.

SR's

 

[birkner]

SR's

Even if there are more SR's, there will always be a limited number of the cat. 1-3 SR's which many prefer. I think the faxes to IC really should only be accepted for cat. 1-3 and specific sailing dates.

When we sail in a cat. 1-3 our deposits are NON REFUNDABLE. If we book onboard, we do not receive any onboard or other DCL discounts. Yes, we can move the dates but the money once paid belongs forever after to DCL.

If we are willing to pay a larger deposit and that deposit is NON REFUNDABLE, I say keep the IC system in place for cat. 1-3 ONLY.

Just my thoughts.....

 

[DrCavin]

OK, my mind must be too focused on the NCAA's, what does SR stand for????

 

[cruisinluver]

Just curious as how you expect DCL to handle all the requests for SR's on the new ships.

You let them take them just like eery other cruiseline does. When the bookings open then everyone gets a fair shake.

There are only so many AFT facing cabins on certain cruiselines which are highly coveted. There is no IC available to book those before they are released to the general public. It needs to be first come first serve.

The only thing they should do with the new ships is allow Castaway Club members the opportunity to book a couple of weeks earlier for the maiden and innaugural season and then open to the general public. RCCL did this for Freedom of the Seas for their Crown and Anchor members and still the general public got on the maiden voyage as well as several other sailings in all categories.

No more of this booking of suites only by fax business. It is really unfair to those without a computer and/or a fax machine, and/or have no idea about DIS, or even the idea there is IC.

 

[Laurabearz]

When we sail in a cat. 1-3 our deposits are NON REFUNDABLE. If we book onboard, we do not receive any onboard or other DCL discounts. Yes, we can move the dates but the money once paid belongs forever after to DCL.

If we are willing to pay a larger deposit and that deposit is NON REFUNDABLE, I say keep the IC system in place for cat. 1-3 ONLY.

Just my thoughts.....

I agree.

 

[CRSNDSNY]

OK, my mind must be too focused on the NCAA's, what does SR stand for????

I'm assuming Stateroom?

 

[DrCavin]

I'm assuming Stateroom?

DOH.....

I think they should do away with it. Many people were complaining this last time when the repo/west-coast cruises opened. Some had requests faxed in & never did get a reservation.

I do like the idea of CC members get first shot. I also think they should not increase prices the first few weeks, then you would not have this huge rush the first day.

 

[birkner]

You let them take them just like eery other cruiseline does. When the bookings open then everyone gets a fair shake.

There are only so many AFT facing cabins on certain cruiselines which are highly coveted. There is no IC available to book those before they are released to the general public. It needs to be first come first serve.

The only thing they should do with the new ships is allow Castaway Club members the opportunity to book a couple of weeks earlier for the maiden and innaugural season and then open to the general public. RCCL did this for Freedom of the Seas for their Crown and Anchor members and still the general public got on the maiden voyage as well as several other sailings in all categories.

No more of this booking of suites only by fax business. It is really unfair to those without a computer and/or a fax machine, and/or have no idea about DIS, or even the idea there is IC.

Let me preface my comments to say that it is my understanding that IC faxes are for cat.1-3 ONLY. I believe that these ressies (for cat.1-3) can only be booked by calling in or throught ta TA anyway.

If you are a first time cruiser with DCL, you probably would not know the system. Even after my first cruise with DCL and without the DIS boards, I learned there is a system to get a suite. If people are interested enough in getting a suite, they inquire about the procedure.

Again, you are mentioned exactly what I feel, if you were not a member of RCCL's club, you would not have know about making the ressies prior to sailing. Also, nothing wrong with rewarding loyal DCL customers with advance bookings. On that point we are in total agreement.

Also, I am curious about the RCCL suite deposits, are they NON REFUNDABLE like the DCL deposits?

If DCL is willing to return to the days where the suite deposits are fully refundable thus making the playing field level, I agree open the field to all cruisers both online and on the phone.

Just my thoughts....

 

[DrCavin]

Wasn't there a recent thread on DCL now requiring deposits on faxed requests for suites too? I don't remember the outcome if they were going to require deposits or not.

I thought you could fax a request for any category.....

I can understand DCL's position that Cat 1-3 are probably pretty difficult to fill last minute and cancellations were probably a big reason why they implemented this.