Letter from Bob Iger?

[bobbiwoz]

Did all DVCERS get a letter from Iger thanking us for loyalty? I have tried to copy but can’t. It sounds as it’s to all “loyal fans.”

 

[Judique]

Did all DVCERS get a letter from Iger thanking us for loyalty? I have tried to copy but can’t. It sounds as it’s to all “loyal fans.”

Yes, I just got one also. It's a nice gesture.
Bob Iger (Bob.Iger@twdc.com)To:you Details

	Dear M, As we approach the end of 2022, I wanted to take a moment to express my gratitude to the biggest Disney fans in the world – all of you. Disney is fortunate to have the most devoted and enthusiastic fans, and I was reminded of this a few weeks ago when I visited Disneyland Resort and attended the Candlelight Processional. It was invigorating to be surrounded by so many guests who make what we do possible. We love your passion for our company and your enthusiasm for what we create, and we will continue to do our best to exceed your highest expectations. As you know, next year Disney will mark its 100th anniversary. We are immeasurably grateful to the generations of fans all around the globe who have invited our stories and characters into their lives, and we look forward to celebrating the groundbreaking moments, the cherished memories, and the creative visionaries that made Disney the most beloved name in entertainment over the past century. During the coming year, D23 will launch a slate of exciting events to mark this historic milestone. More information can be found here. Looking at all the opportunities ahead, I can honestly say there has never been a better time to be a Disney fan. It is an extraordinary privilege to lead this remarkable company again, and I am so grateful for your continued passion for Disney. On behalf of all of us at The Walt Disney Company, I wish you a wonderful holiday season and a very happy and prosperous New Year.​
		Best,​

 

[bobbiwoz]

Yes, I just got one also. It's a nice gesture.

I agree.

Dear Barbara, As we approach the end of 2022, I wanted to take a moment to express my gratitude to the biggest Disney fans in the world - all of you That’s how it starts! ​

 

[vacay77]

I received it, too. I think it was sent to D23 members....I'm a D23 member but my husband isn't and he didn't receive the email.

 

[disneyfan123]

I received it as well. I take it as bunch of corporate schlock until they actually start treating DVC members better. I'll believe it when I see it; "we will continue to do our best to exceed your highest expectations" is a tall order and they have been failing that test recently.

 

[Geomom]

DH got one but I didn't...

 

[DLgal]

It's a D23 thing, not a DVC thing. I got one and have no ties to DVC. I have the free D23 membership.

 

[808blessing]

I got it. I am all about cultivating relationships with loyalty so it's a small win. I was just looking at d23 conference yesterday.... guess it's a sign! I have free one as well.

 

[bobbiwoz]

I only have the free D23 membership.

 

[BaybeeYoda]

That was a super nice email. Feels like a personal touch. Hoping the magic comes back…

Bring back AP’s to just DVC’ers

 

[Bunkie1979]

Living in Canada, we don't generally get Disney emails despite being signed up to receive them all (missing out on all of the cool updates and such due to privacy and spam rules), and then this pops into my inbox. Bob Iger really is breaking down the barriers, hooray!

 

[tjkraz]

And here I thought Bob only sent it to me

 

[Disney mac]

I want to respond with something like this:
Edit: I said screw it and sent it. Probably get dynamically priced out of the next email

Dear Bob,
Thank you so much for the email and a wonderful holiday time with your family for whatever holiday brings joy and peace to your family. Your email is very kind and made me smile. However I’ve learned that anything from Disney that is kind and makes me smile probably costs me some kind of fee+. Nothing at Disney is fee free anymore, so what’s the catch? How much do I owe? Is this a dynamically priced email based on how many people receive it? Will the next email be straight to my bank and if so, do you take Venmo, PayPal, ApplePay, Google Pay, Disney gift card, credit card, or cash for the cost?
Thank you and have a Merry Christmas from my family.

 

[BigEeyore]

I got it. It was nice that it actually had my name on it. After 3+ years of feeling like we don't matter to the company, this is at least a start. Now we will see if these words translate into action...

 

[Narcoossee11]

"old' Bob is better a smoothing the message. "new' Bob was not matter of fact/ harsh.
They both have the same goals, just a different style of talking.

Do not fool yourself that "old' Iger will be better . Iger set up the plans for the future of Disney before he left.
Now he has to make it work .

 

[tjkraz]

"old' Bob is better a smoothing the message. "new' Bob was not matter of fact/ harsh.
They both have the same goals, just a different style of talking.

Do not fool yourself that "old' Iger will be better . Iger set up the plans for the future of Disney before he left.
Now he has to make it work .

Iger was never afraid to invest in the parks. Carsland, Avengers Campus, Galaxy's Edge, Toy Story Land, New Fantasyland, Pandora, Epcot rebuild...all things approved under Iger's watch. Yes, prices went up and there was belt-tightening in certain areas. But there was also a consistent effort to return value to guests by keeping the parks fresh.

Chapek did none of that. The final straw was allowing September's D23 pass with basically no new announcements for the US parks. In 2.5 years at the helm, I'm not sure he approved anything domestically beyond Runaway Railway at DL.

Going forward, I'm not sure theme park fans can reasonably expect more than what Iger delivered throughout the 2000s. Chapek certainly provided a look at how things could get worse.

 

[sethschroeder]

I think its a D23 letter it even had a link to the D23 site in it as well regarding events.

 

[DeeBee3]

I got the letter as well - do think it's D23 related. I don't care how nice it sounds (although it does make you feel good); I need some ACTION! APs on sale please!

 

[RivShore]

Iger was never afraid to invest in the parks. Carsland, Avengers Campus, Galaxy's Edge, Toy Story Land, New Fantasyland, Pandora, Epcot rebuild...all things approved under Iger's watch. Yes, prices went up and there was belt-tightening in certain areas. But there was also a consistent effort to return value to guests by keeping the parks fresh.

Chapek did none of that. The final straw was allowing September's D23 pass with basically no new announcements for the US parks. In 2.5 years at the helm, I'm not sure he approved anything domestically beyond Runaway Railway at DL.

Going forward, I'm not sure theme park fans can reasonably expect more than what Iger delivered throughout the 2000s. Chapek certainly provided a look at how things could get worse.

Not to defend him in the least but just to refresh memories - Chapek was head of Parks during all those investments, he would have been instrumental in putting together the proposals that Iger then approved. What we see as Park neglect really started when the streaming beast had to be feed dollars...oh and that Covid thing.

 

[drusba]

That is the kind of letter you get from CEO's shortly before the company significantly raises prices.