Length of stay type of services

mlayman7

Mouseketeer
Joined
Feb 24, 2014
Messages
358
We are currently staying 7 nights at the VGF. Does that mean they'll be a full cleaning at some point? If its just trash and towels, will they replenish soaps, shampoo, detergent for dishwasher and laundry or is it just simply good luck making your toiletries last 7 nights?
 
No full cleaning unless you stay 8 nights or more. You can always pay to have a cleaning if you desire.
 
This is the information on Housekeeping during your stay:

"Laundry and Housekeeping Services
Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.
A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. There are also dry-cleaning and valet laundry services. Villas with one or more bedrooms feature an in-unit washer and dryer.
Trash & Towel Service
For stays of 7 nights or fewer, Trash & Towel Service is provided on day 4, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both.
With Trash & Towel Service, Housekeeping will:
  • Empty trash and replace liners in trash bins
  • Provide fresh bathroom linens
  • Replace bath amenities as needed
  • Replenish facial tissues, paper towels and toilet paper
  • Replenish coffee, sugar, cream and sweeteners
Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.
With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:
  • Change the bed linens
  • Vacuum and dust the vacation villa
  • Clean the bathroom(s)
  • Clean the kitchen/kitchenette and wash the dishes
For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full-Cleaning Services every day.
For all of the above, additional Housekeeping Services may be purchased.
Additional Housekeeping Service Daily Rates
  • Deluxe Studio: $30 per day requested
  • 1-Bedroom Villa: $45 per day requested
  • 2-Bedroom Villa: $60 per day requested
  • 3-Bedroom Grand Villa: $75 per day requested
Additional Trash & Towel Service Rates:
  • Deluxe Studio: $10 per day requested
  • 1-Bedroom Villa: $15 per day requested
  • 2-Bedroom Villa: $20 per day requested
  • 3-Bedroom Grand Villa: $30 per day requested
Additional Amenity Requests
You’ll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. These amenities can also be replenished upon request at no additional charge:
  • Coffee Package: Includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
  • Towel Package: Includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
  • Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): Includes 1 box for 1 load of laundry
NOTE: Rates are subject to change without notice."
 
This is the information on Housekeeping during your stay:

"Laundry and Housekeeping Services
Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.
A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. There are also dry-cleaning and valet laundry services. Villas with one or more bedrooms feature an in-unit washer and dryer.
Trash & Towel Service
For stays of 7 nights or fewer, Trash & Towel Service is provided on day 4, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both.
With Trash & Towel Service, Housekeeping will:
  • Empty trash and replace liners in trash bins
  • Provide fresh bathroom linens
  • Replace bath amenities as needed
  • Replenish facial tissues, paper towels and toilet paper
  • Replenish coffee, sugar, cream and sweeteners
Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.
With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:
  • Change the bed linens
  • Vacuum and dust the vacation villa
  • Clean the bathroom(s)
  • Clean the kitchen/kitchenette and wash the dishes
For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full-Cleaning Services every day.
For all of the above, additional Housekeeping Services may be purchased.
Additional Housekeeping Service Daily Rates
  • Deluxe Studio: $30 per day requested
  • 1-Bedroom Villa: $45 per day requested
  • 2-Bedroom Villa: $60 per day requested
  • 3-Bedroom Grand Villa: $75 per day requested
Additional Trash & Towel Service Rates:
  • Deluxe Studio: $10 per day requested
  • 1-Bedroom Villa: $15 per day requested
  • 2-Bedroom Villa: $20 per day requested
  • 3-Bedroom Grand Villa: $30 per day requested
Additional Amenity Requests
You’ll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. These amenities can also be replenished upon request at no additional charge:
  • Coffee Package: Includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
  • Towel Package: Includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
  • Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): Includes 1 box for 1 load of laundry
NOTE: Rates are subject to change without notice."
That is the text that is still on the website. But in our OKW studio this week, we had this hanging up in the bathroom.
DSC03701 (2).JPG
Note that is says, if you are staying more than eight nights, you will receive full cleaning service on your fourth day and trash & towel service on your eighth day. I just may have to send this to Guest Satisfaction to get clarification. Eight night or more or more than eight nights.
 

That is the text that is still on the website. But in our OKW studio this week, we had this hanging up in the bathroom.
View attachment 458718
Note that is says, if you are staying more than eight nights, you will receive full cleaning service on your fourth day and trash & towel service on your eighth day. I just may have to send this to Guest Satisfaction to get clarification. Eight night or more or more than eight nights.
The change to free replenishments is fairly recent, likely after the Room Occupied tags were printed. The day 4 cleaning if staying 8 nights or longer has been that way since nearly the beginning.
 
The change to free replenishments is fairly recent, likely after the Room Occupied tags were printed. The day 4 cleaning if staying 8 nights or longer has been that way since nearly the beginning.
The tag says MORE than eight nights. Not eight nights or more. It should say eight nights or more or more than seven nights.
 
I just want to say that we have stayed less than 8 nights and usually get a full cleaning on day 3 or 4 that we didn't request or pay for.
 
Just to clarify, we've always gotten service based on the days, not nights. So the day we check in is day one. After 3 nights, on day 4, is when we got the service. Also, recently we had a stay of 12 nights (so 13 days). And yes, they had us scheduled for a full cleaning on day 12, the day before we were due to check out. Fortunately, we were there to catch them and decline the service since we were leaving the next day and they'd have to do a full cleaning then!
 

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