riu girl said:
Was the sale for a Dec flight OR did you book $45 in Dec for flights later in the winter?
If the sale was for Dec flights
1) do you remember when you booked the $45 flights?
2) what were the dates that you flew for $45 each one way?
I am holding a hefty SWA credit so am really hoping to book with them.
Hi Suzy. I remember the details very well, as I had not even been home 5 days from my Aug trip to WDW when it all happened.
It was definitely a DING - I didn't have it installed on my home computer at the time so I had to frantically call my DSis who booked everything for me. It came out end of Aug, and we flew down on Thurs Dec 1st and flew home on Sunday Dec 4th. Both were morning non-stop flights.
SWA has definitely changed the way they do their DINGS ... and it's obviously working for their business ... just makes US all CRAZY!
As for booking with other airlines, I'd do it in a heartbeat if they had n/s. Flew Airtran last summer with layover in Atlanta both ways. Going down ... 45 minute stopover, no problems whatsoever. coming home, they changed our flight time, 3 1/2 hour layover in Atlanta, and then our flight got delayed on the tarmack while we waited for mechanics, and then then a new flight crew to fly them all to Buffalo as a plane had broken down. Added another 1 1/2 hours to our time in Atlanta. Left the hotel at 9:15AM and pulled into our driveway in London ON at around 12:45AM ... it was an incredibly long day.
I know people who have cancelled and booked the exact same flights, and SWA would NOT refund their credit card. Even when they said they wouldn't use the credits within the year, they were advised that all they had to do was call back closer to the expiration date and they would extend it. So like every other business, it all depends on the client rep that you get on the other end of the phone.
I was starting to get really freaked last week, but I suspect it will be at least another month before the DINGS start affecting my return date of Dec 16th. I am still watching the other airlines ... let's keep each other posted on what we find.
MaryLiz