Laundry Bag Charge

[Paula Sedley-Burke]

Our last cruise we carried one wave phone with us (with the youngest in the club) and day 2 the other phone in the holder goes off while we are in our cabin with a message that a child we did not know was now registered for the kids clubs. Look in my pocket at the other - no message and see that the phone that received the message was for another cabin on deck 7 (we were on deck 2).

Could not find our cabin steward to try and straighten out so just reported to CS. It took 2 days to correct and we had only 1 wave phone during that time but the 2nd correct wave phone for our cabin did appear the last day of the cruise. This just made apparent the cabin stewards only check to see if there are 2 wave phones in a cabin and not if they are the correct ones.

Oh my! What a mix up. I am glad you did eventually get it sorted. Everytome we cruise conceirge (you get an allowance free wifi. ) We use our allowance. Then get charged for it. Everytime! Drives us mad. We are always in the conceirge lounge on the last day trying to get it removed from our bill.

 

[MUN]

I am trying to prove they were there but I realise that maybe this is flawed!

IMHO, life is too short to be paranoid about your wave phones.

 

[disneyfaninaz]

We always pack our own mesh laundry bags.

 

[Dug720]

We always pack our own mesh laundry bags.

The laundry bag is in the cabin whether you bring your own or not.

 

[disneyfaninaz]

The OP said she has to ask for one. I was simply stating that we pack our own. Never used the one in the cabins.

 

[PrincessShmoo]

The laundry bag is in the cabin whether you bring your own or not.

 

[milliesmum]

Dcl should go back to the plastic laundry bags that are cheap to replace, the system they have at the moment needlessly upsets people

 

[PrincessShmoo]

Dcl should go back to the plastic laundry bags that are cheap to replace, the system they have at the moment needlessly upsets people

But the plastic bags were probably more costly. Since, if DCL had to replace them (due to damage/rips/whatever) there was no charge. Now, if it needs to be replaced due to it being "missing" they can charge the guest.

 

[milliesmum]

But the plastic bags were probably more costly. Since, if DCL had to replace them (due to damage/rips/whatever) there was no charge. Now, if it needs to be replaced due to it being "missing" they can charge the guest.

They may have to be replaced more often but the cost should be absorbed into the cruise fare like the (free)toiletries or (free) carrier bags when you shop.
We are all paying for them in our cruise fare but feel we are getting them free.