Yes I had done business with them last January and NEVER again!!My DH wanted to suprise me with a Disney sweatshirt that we didn't have time to get while we were there, so he placed an order online and was sent a confirmation that the order would ship 2 days later ! We waited and waited for 3 weeks ...nothing !I emailed 2x's no response ,called 2x's no response Finally I got a reply a week later stating that the order was difficult to find in a store ( come on- the most popular disney item -hard to find ...right!!) So I offered to purchase something else and was told that would be shipped by weeks end . 2 weeks later nothing...I emailed and called no response again I called and emailed again this time I threatened them with Consumer Affairs and that same dayI got a call stating that that item was also hard to find and that they would send me my money back! They are IMO the worst company I have ever dealt with so much that I filed a complaint with the Consumer Affairs Office!!