Rather what didn't happen? The decision of the airline to change the way they greet their passengers?
I'm not sure I ever said my preference is more important, so there is nothing to explain further than what I've already said.
Now, I don't care what an airline chooses to call their passengers, I wouldn't even care if they called everyone monkeys, I don't get offended by such things.
My issue is that we have gone off the deep end trying to appease everyone's "feelings". I mean really, now it's going to be wrong to address a group of men and women as "ladies and gentlemen" because there may be a very slim chance that someone in that group may not feel like a man or a woman?
Is that phrase really offensive, or are people just looking to be offended by?
Now, I 'm not talking about individuals, if an individual comes up to me and asks me to refer to them as he, she, or they, or whatever else then fine but if its some general greeting for a group of people, then they really need to get over themselves, nobody is trying to personally isolate or offend them by using the term ladies and gentlemen.