I called again to see if their system was back up. When I found out it wasn't, I was going to get off the phone and leave it at that. The CM asked if I had any other questions. I thought that since I had him on the phone, I would double check to make sure the info the girl gave me earlier was correct. I asked if I would have to rebook to get the discount, or if since it included discount parks tickets, it could just be applied to my current reservation. The first girl I talked to said that since the offer included discount park tickets, it could be applied to my current reservation. The second person I talked to said that I would have to cancel that reservation and do a new room only one. Does anyone know which one is right?
It took the second guy a while to find the information. He said that he was making sure to find the correct information. He didn't want to give out incorrect information because people wouldn't want to keep coming to Disney World if they kept getting incorrect information from the employees. I joked back that if people stop going to Disney World every time they got incorrect information from a cast member, especially bus drivers, the parks would practically be empty.