L&M vs Alamo

[travlnman1]

I had a mini-van reserved with Alamo for 7 days at a rate of $199.00 per week (not including taxes).
When I got to the Alamo counter there must have been 15 people ahead of me in line with 2 agents working the whole counter.
All other car companies had no line.
I walked up to L&M and said I had a weekly rate with Alamo for 199.00 and would they honor it. The very nice lady called her manager and said that they would honor the Alamo rate.
I told her that I wasn't prepared to rent with them and therefore didn't bring proof of insurance with me. No problem she said!
I then asked her if she would give me a Astro (larger van. We had 8 people.) No problem she said! (On their web-site they ask a lot more for a Astro vs a regular min-van)
Sometimes L&M cars are a little on the used side so I asked her for a newer car. The one that she assigned me had 700 miles on it!

I've rented with them before and have had no complaints.
This time, they were awesome!

 

[zurgswife]

Glad to hear L&M matched the price...

How's ya liking the weather....Snow this morning that was fun huh???

I want to talk with you about the cabins...thinking of going back in June (fingers crossed here Bennet doesn't know) might stay at Cabins....didn't like them before the were renovated wondering if I will since the renovations...???Problems ...

 

[BonnieA]

I also had L&M honor another company's reservation. Actually I had 2 reservations, one with L&M and one with Alamo. Both were the same price but Alamo was giving me a free extra driver. I asked L&M if they would do the same and they did. Of course I didn't tell them that there was no way I was going to wait in that Alamo line and that the extra driver wasn't that important to me (it was nice to have just in case).