We just returned from our first stay there as owners. Our observations were this:
First of all, we loved it. Other than the Wilderness Lodge at Christmastime, this is now my favorite resort. Our entire experience here was wonderful with one exception. The rooms were nice, the Lobby is in close proximity to all the rooms, the entire place was clean, the bus service was fantastic and the majority of the CMs were fantastic. The only negative part of our experience was the CMs in the giftshop on the Kidani side. They were all curt, to the point of being rude. Each time we went in there for a drink, purchase or food item, they acted like we were bothering them. They never smiled, greeted us or said thank you. Even when we would wish them a nice day, they would say nothing in return. This is not something that would keep me away - outside of this, our entire stay was wonderful.
Buses - - - For the parks, Kidani is the first stop with Jambo being the second. Jambo is first for DTD. We found walking to be easier and quick. It was about 7 minutes the first time and we had no idea what we were doing.
For Kidani, you either get a savanna view or parking lot view. The pool view is even more of a parking lot view than the pool unless you are on the top floor.
With a standard room it is still a great stay. There are so many viewing areas for the animals that truly, unless you spend a lot of time on your balcony, you would not miss anything by having a standard room.
Some Kidani & Jambo comparisons:
- Kidani is more quieter while Jambo is louder
- Kidani is much smaller and easier to get around inside while Jambo is larger.
- Kidani's bus stop area is much smaller, Jambo larger
- Kidani has a VERY small lobby and Jambo has a big beautiful lobby
- A Kidani 1 bedroom villa has 2 bathrooms where Jambo has just one
- Kidani has only 1 table service restaurant while Jambo has several restaurants as well as a quick service option.
We liked the layout, size, viewing area, dining options and lobby at Jambo more, but we preferred our room at Kidani.