Just purchased tix from Undercover Tourist...

[buzzrelly]

I had to call because my shipping address was different from my billing address. The very nice lady told me that when using the tickets for the first time, the person entering the park FIRST should be the FIRST person listed on MDE, so me. She said if someone else in my party enters first, it messes up the tickets and we'd have to got fix it at Guest Relations. Has anyone ever heard of this? I'll be certain that we enter that way when we go in April.

Also, what's my next step? The tix should be delivered around 1/28. Once I get them I go into MDE and link them to my reservation? And then on 2/11 when I go make FP+, I should be all set?

 

[vicki_c]

Have never heard this, certainly didn't do this using our UT tickets this year, and had no issues at all. I'm first in our family's MDE. Account and I'm normally the last one through the turnstiles. Never been an issue.

 

[MouseMomx2]

No issues here either, and we have visited several times with new tickets.

 

[IBLarsen]

You are correct about your next steps. Once you receive the tickets in the mail you can add them to your MDE acct. I just did this and it was super easy. I was able to make my FP selections last week and had no problems!

 

[Good Morning Dewdrop]

That is one of the strangest things I've ever heard. DH is our main name on MDE and he often enters last - we've never had any kind of a problem

 

[buzzrelly]

That is one of the strangest things I've ever heard. DH is our main name on MDE and he often enters last - we've never had any kind of a problem

I have no experience with UT tickets and I don't know if it's true or not, but I won't be taking any chances. I think it must've happened at some point, or why would the lady at UT have said that? Maybe it doesn't happen every time?

 

[Richard M Nixon]

I just bought my first set of tickets from UT last week. I had to call to validate as well.

I'd assume that they will ship two tickets and they would be in no way linked to one another. I'll add them both to the same MDE account but I think you assign tickets to a person when you link them, so I can't imagine why you'd have to structure your park entry.

Maybe it's just a case of someone trying to be too helpful and making up information.

 

[POOHsie]

The issue with tickets and MDE doesn't involve which order the people on your list enter a park. The issue is that some or all people on your list can have more than one source of tickets listed under their name.

Say you get basic package tickets with your stay, and you also have old non-expiring park hopper days left on an old ticket that you are also going to use. Thus you have 2 tickets listed in MDE. When you enter a park, the ticket used will be the one listed in first priority. Maybe your first ticket is the old park hopper. If you were saving that ticket for another day/another park, and not at this park/this day, you would not want it used this day. The only way to make sure the correct ticket is used for entry this day is to visit Park Guest Relations and make the basic package ticket the one in first priority on your MDE ticket list. Then on the day you want to use your park hopper, you again visit Park Guest Relations before entering the park, and switch your PH ticket to first priority. Then change ticket order again on the day you want to return to using your basic package ticket, etc.

Relating again to OP's story, if the wrong ticket was used for park entry and OP wanted to fix that after the fact, a visit to Park Guest Relations would be in order, and it would involve time and a bunch of rigamarole to get it straightened out. OP had a sort-of idea of what the UCT agent was saying about tickets, but didn't understand it correctly. Never does the order of people entering a park from a single MDE list matter -- only the order of an individual's tickets in MDE.

 

[kay1864]

You are correct about your next steps. Once you receive the tickets in the mail you can add them to your MDE acct.

And it's much easier if you use your MDE phone app (to scan the code on the tickets) than if you enter the ticket numbers manually into MDE on your PC.

 

[buzzrelly]

And it's much easier if you use your MDE phone app (to scan the code on the tickets) than if you enter the ticket numbers manually into MDE on your PC.

Really? I didn't even know I could do this. What makes it easier?

 

[wareagle57]

Really? I didn't even know I could do this. What makes it easier?

Just the fact that you can scan them instead of punching in a million numbers.