Just got off phone with CM...was she right?

ptrbryant

DIS Veteran
Joined
Mar 29, 2001
Messages
1,941
I'm pretty sure she was wrong about one thing, so now wonder about the 2nd answer I received! Here goes:

1. Last year, we bought 10-day non-expiring MYW tix and used 5 of the days. Our DS was 9 at the time, but when we take our next trip in May 2006, he'll be ten. I always thought that if I brought his ticket to Guest Services, they would upgrade the remaining days to an adult ticket. CM said that I'll have to pay the difference between the children's ticket and the adult's. I asked her to confirm this and she said 2 more times that I would have to pay for the adjustment. Is this correct?

2. My next question was that if we rent DVC points from a DVC member for our stay, can we still use Magic Express? She said yes, we definately can.

Any comments?

Thanks!
Karla B. :sunny:
 
Well we did the same thing this year and purchased MYW non expiring 10 day tix and only used 4 days. My DD is 8 and will be 10 by the time we return but we have checked this out over and over again and the answer definately is that they will upgrade the ticket to an adult ticket for free! Hope this helps!

As for number 2 I am really not sure, we did rent points this trip but we drove so we had no need for magical express.....sorry :confused3
 
ptrbryant said:
2. My next question was that if we rent DVC points from a DVC member for our stay, can we still use Magic Express? She said yes, we definately can.

Anyone staying on Disney property would be eligible to use ME.

Have a great trip!
 

jarestel said:
Anyone staying on Disney property would be eligible to use ME.

Have a great trip!

That statement is not true. S/D and the DTD hotels cannot use ME. I believe Shades of Green cannot use it either.

Initially DVC members and those using points were not allowed to use ME. But I think that has changed.

Those staying at a DVC resort booked through CRO/WDTC always could use ME.

Ed
 
DVC members definitely can use ME now.
 
betterlatethannever said:
Initially DVC members and those using points were not allowed to use ME. But I think that has changed.


Ed

Really? We didn't have a problem when they started ME and we're DVC members.

At any rate, DVC members and renters can use ME without an issue now.
 
/
DVC members have always been able to use ME.
 
We rented DVC points back in September and we used ME. We had no problems. The only difference is that we booked through DVC, NOT through WDW for the arrangements.
 
S/D and Downtown Hotels are not considered On Property....they are all privately owned hotels...that's the difference...anyone staying at a Disney Owned resort has access to ME with no problems.
 
SnowWhite said:
Well we did the same thing this year and purchased MYW non expiring 10 day tix and only used 4 days. My DD is 8 and will be 10 by the time we return but we have checked this out over and over again and the answer definately is that they will upgrade the ticket to an adult ticket for free! Hope this helps!
How did you check this out if I may ask...I'm thinking of purchasing a 10-day non-expiring one for my DD2.5, having her use it a day and then banking it for 7 years...would that be possible?

Sorry not to believe you, but that really doesn't sound right. If you just "checked it out" with a CM, then it becomes a he-said-she-said argument once you get there. Do you have it in writing from Disney, Inc.? There has to be some sort of boundary against people taking extreme advantage of it. I wonder whether there's a time limit on the free upgrade to adult status. If not, I think I'm going to buy a half-dozen 10-day child passes for my DD2.5 and save the receipt and have her use them when she gets older.

Umm...

-R
 
Wendy1953 I agree with you DTD hotels are not Disney owned. :banana: :Pinkbounc :banana:
 
Lord Fantasius said:
How did you check this out if I may ask...I'm thinking of purchasing a 10-day non-expiring one for my DD2.5, having her use it a day and then banking it for 7 years...would that be possible?

Sorry not to believe you, but that really doesn't sound right. If you just "checked it out" with a CM, then it becomes a he-said-she-said argument once you get there. Do you have it in writing from Disney, Inc.? There has to be some sort of boundary against people taking extreme advantage of it. I wonder whether there's a time limit on the free upgrade to adult status. If not, I think I'm going to buy a half-dozen 10-day child passes for my DD2.5 and save the receipt and have her use them when she gets older.

Umm...

-R


This is a quote from deb wills site.....




EXCHANGING OLD CHILDREN'S TICKETS

Many people find themselves in the situation of going to WDW with their young children and having unused days left on their tickets when they return home. These tickets are put away, often for many years, until another trip to Disney is planned. But what can you do with these tickets since your then child is now a teenager or even an adult and obviously can't use a child's ticket now?

What you have left will depend on how this transaction is handled. If you have a brand new, completely unused child's ticket that you bought years ago you will only be able to apply a dollar value equal to the price you paid for that ticket towards any new adult ticket that exceeds the price of the old one. This is your only option with an unused child ticket.

But if you have a partially used ticket, you may take that ticket along with your child who is now a teenager or older to a Guest Relations location at the major parks or DTD. If the Guest Relations CM is satisfied that the dates of the original ticket and the current age of your child make sense, you will have the leftover child's admissions exchanged for the identical adult admissions at no further charge to you. The "child" must be with you or you will be unable to do this.

Making sense of the dates means that if you bought and used the child ticket in 1994, then your child in 2004 must now fall in the 13-19 year old range. If you bought and used it in 1984, then the "child" must now be in the 23-29 year old range, etcetera etcetera. If they are not, then Disney reserves the right to offer you nothing more than the dollar value of the unused admissions towards a new adult ticket.

A note on this: if your child is now 11 or 12 years old, you can continue to use the old child's ticket as is and have no problem at the gate. The only time that you may run into a problem is when you have an older teen trying to use it. That is when you should exchange the child's ticket. Don't bother going to Guest Relations for an 11 or 12 year old, just use it as is.

THINK HARD ABOUT YOUR OLD ADULT TICKETS
 
Downtown disney hotels (7) are ON Disney property but not owned by Dinsey, Id like to see that LEASE. No you do not get ME if you stay at any of the downtown hotels. The Hilton does offer extra magic hours. Saratoga Springs IS a new Disney resort across from DTand you can get all the Disney benefits. I have stayed the last 2 years at the Grosvenor and used Mears shuttle. It is not the fanciest hotel but by FAR the best bargin at Disney. Right across the street from Downtown. I have stayed for about 79 per night the last 2 trips and i get to use both my hotel bus or Disney buses to get around!
 
Skylarr29 said:
This is a quote from deb wills site..... looks like your WRONG!




EXCHANGING OLD CHILDREN'S TICKETS

Many people find themselves in the situation of going to WDW with their young children and having unused days left on their tickets when they return home. These tickets are put away, often for many years, until another trip to Disney is planned. But what can you do with these tickets since your then child is now a teenager or even an adult and obviously can't use a child's ticket now?

What you have left will depend on how this transaction is handled. If you have a brand new, completely unused child's ticket that you bought years ago you will only be able to apply a dollar value equal to the price you paid for that ticket towards any new adult ticket that exceeds the price of the old one. This is your only option with an unused child ticket.

But if you have a partially used ticket, you may take that ticket along with your child who is now a teenager or older to a Guest Relations location at the major parks or DTD. If the Guest Relations CM is satisfied that the dates of the original ticket and the current age of your child make sense, you will have the leftover child's admissions exchanged for the identical adult admissions at no further charge to you. The "child" must be with you or you will be unable to do this.

Making sense of the dates means that if you bought and used the child ticket in 1994, then your child in 2004 must now fall in the 13-19 year old range. If you bought and used it in 1984, then the "child" must now be in the 23-29 year old range, etcetera etcetera. If they are not, then Disney reserves the right to offer you nothing more than the dollar value of the unused admissions towards a new adult ticket.

A note on this: if your child is now 11 or 12 years old, you can continue to use the old child's ticket as is and have no problem at the gate. The only time that you may run into a problem is when you have an older teen trying to use it. That is when you should exchange the child's ticket. Don't bother going to Guest Relations for an 11 or 12 year old, just use it as is.

THINK HARD ABOUT YOUR OLD ADULT TICKETS
It's hard to be WRONG when you're debating a topic or a feeling is based on incomplete information.

Anyways, so I guess all I have to do is purchase the ticket for my DD, use it once before she turns 9 and then she can use the rest whenever she wants...umm, better start stocking up on tickets now, she only has 7 years left for me to accumulate tickets before she becomes an adult.

BTW, I'm assuming Deb Wills' site is the official arbitor of Disney issues? Would hate to walk into the Guest Relations and show them a printout of her
decision in 7 years and be laughed out of there...I'd be crushed.

-R
 
This has been DISNEY"S plocy on tickets... just like if your children are 2 during a trip even if they turn 3 while on the trip you still do not pay for a ticket. The price is good from the first day of vacation. Oh and I read your post the first time no need to keep repeating yourself.
 
FROM THE OFFICAL www.disneyworld.com website



Select the No Expiration Option to let the magic live forever! Our Magic Your Way Base Tickets expire 14 days from their first use. However, when you add the No Expiration Option to your ticket, you're able to come back and take advantage of unused days at any time in the future.


No where does it say not even in fine print that you will be asked to pay for an upgrade to an adult ticket.
 
Skylarr29 said:
This has been DISNEY"S plocy on tickets... just like if your children are 2 during a trip even if they turn 3 while on the trip you still do not pay for a ticket. The price is good from the first day of vacation. Oh and I read your post the first time no need to keep repeating yourself.
But if I remember correctly (it's been a long time since it was discussed) there's a limit to how many contiguous nights one can stay on Disney property, which I think is 30 days. And even if there wasn't, the likelihood of anybody staying longer than a month at WDW with a 3yo is highly improbable and therefore doesn't need to be accounted for. At most, then, Disney has a one-month tolerance for children turning 3 mid-stay. That's different than Disney having to account for a liability for unused children tickets that are now adults...accounting for that estimate would be a nightmare.

Admittedly, I always thought a no expiration option on a children's ticket was kind of odd but stranger things occur at Disney every day. But then again, the difference between a child's ticket and an adult's ticket varies only from between $10 to $3/day depending on the no. of days selected so there might be some truth in Deb Wills' "official statement." Expect Disney realizes since they have your money anyways they are accruing interest on it until expensed so they in fact want you to wait as long as possible before returning. See, I never said I stopped learning!

Great benefit and guess it falls under the same category with refillable mugs that were purchased prior to the disclaimer that's now printed on them!

-R
 
Lord Fantasius said:
It's hard to be WRONG when you're debating a topic or a feeling is based on incomplete information.

Anyways, so I guess all I have to do is purchase the ticket for my DD, use it once before she turns 9 and then she can use the rest whenever she wants...umm, better start stocking up on tickets now, she only has 7 years left for me to accumulate tickets before she becomes an adult.

BTW, I'm assuming Deb Wills' site is the official arbitor of Disney issues? Would hate to walk into the Guest Relations and show them a printout of her
decision in 7 years and be laughed out of there...I'd be crushed.

-R

No, You can't bank 7 sets of tickets, only using a day or two off each set to have 7 sets of child tickets 10 years from now. They keep track of the times a person exchanges child tix to adult tix.
 














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