We just got home from a wonderful trip to WDW. We stayed at the GF in the main building in a deluxe concierge room. We were there for about 2 weeks, and here are some thoughts:
We were transported to the resort by Disney, and greeted at the door of our vehicle by a RPC CM. We were taken immediately up to the RPC where another CM checked us in and took us to our room. The room was terrific! Large and comfy, with a great balcony and view. We overlooked the new pool, and could see from just south of the Contemporary to the monorail station at the GF. We could see the nightly fireworks at Epcot! We asked before we arrived that the room be desmoked, since all rooms in the main building are smoking. Housekeeping did a terrific job! The room was noisy at night, with the music from the band. They played until 11pm each night, and while we enjoyed the music, I think I would request a room away from the main lobby next time.
Many of the CMs were wonderful, including housekeeping (they did great things with my little one's toys and stuffed animals, and they created the cute towel animals). The CMs in the food lounge of the RPC were great, and very helpful getting us milk, etc. whenever we needed it. Room service was outstanding with special requests. The CMs throughout the resort were very friendly and welcoming, with the exception of a few of the CMs in concierge. That was a "mixed bag" with some excellent people and some not so great. Several times we called to get help with PS's, etc., and it was difficult to get anyone to answer the phone, or when they did answer, (unless it was one of the excellent CMs), they did not want to be bothered. We asked to speak with the manager, and she never returned our calls.
The resort is beautiful and the location is perfect! The new pool is wonderful. We enjoyed many of the restaurants. We did many PS's, so we did not eat much in the RPC food lounge. It did seem that the selections other than breakfast were fairly meager. The offerings were pretty much the same day-to-day. I think the GM and concierge management have some work to do both on the services and amenities in the RPC.
I always wanted to stay at the GF, and I am glad that we did. We did not find the resort stuffy, and it was great for kids.
Thanks for helping us plan our trip! Questions?
We were transported to the resort by Disney, and greeted at the door of our vehicle by a RPC CM. We were taken immediately up to the RPC where another CM checked us in and took us to our room. The room was terrific! Large and comfy, with a great balcony and view. We overlooked the new pool, and could see from just south of the Contemporary to the monorail station at the GF. We could see the nightly fireworks at Epcot! We asked before we arrived that the room be desmoked, since all rooms in the main building are smoking. Housekeeping did a terrific job! The room was noisy at night, with the music from the band. They played until 11pm each night, and while we enjoyed the music, I think I would request a room away from the main lobby next time.
Many of the CMs were wonderful, including housekeeping (they did great things with my little one's toys and stuffed animals, and they created the cute towel animals). The CMs in the food lounge of the RPC were great, and very helpful getting us milk, etc. whenever we needed it. Room service was outstanding with special requests. The CMs throughout the resort were very friendly and welcoming, with the exception of a few of the CMs in concierge. That was a "mixed bag" with some excellent people and some not so great. Several times we called to get help with PS's, etc., and it was difficult to get anyone to answer the phone, or when they did answer, (unless it was one of the excellent CMs), they did not want to be bothered. We asked to speak with the manager, and she never returned our calls.
The resort is beautiful and the location is perfect! The new pool is wonderful. We enjoyed many of the restaurants. We did many PS's, so we did not eat much in the RPC food lounge. It did seem that the selections other than breakfast were fairly meager. The offerings were pretty much the same day-to-day. I think the GM and concierge management have some work to do both on the services and amenities in the RPC.
I always wanted to stay at the GF, and I am glad that we did. We did not find the resort stuffy, and it was great for kids.
Thanks for helping us plan our trip! Questions?
