Returned home yesterday from a wonderful stay at the swan.
I had booked the internet special with upgrade to cl for 194.00 a night.We checked in around 12:30 no line at check in and the room was ready,11th floor resort view we could see mgm and epcot.The room was clean set up with lots of towels, robes and extra toiletry items.the club lounge is on the 12th floor it was always clean not once did i see people hording food running around half dressed or screaming kids picking the food and putting it back,i have seen all of these things daily on our other concierge trips at other resorts.there was always a table it was clean and the staff are soooo sweet!!!!!they made you feel very welcome always asking how your day was they just couldnt be any better.The quiet pool was never crowded we swam there everyday always found a chair and my youngest always found kids to play with,we ate at the splash grill for a few quick lunches it was fine.My youngest did camp dolphin one night she loved it the staff really played with the kids not just let them run around again really nice .Housekeeping didnt show up until 5:00 on the first day so i called and requested 9:00 service from then on and they were there at 9:00 everyday.I had a wonderful stay the parks were not crowded at all we only had a few late day storms my kids got to do everything they wanted hair wraps, corn rows at the salon disney princess tea party swimming and thier favorite rides.I must say this was our best trip in a long time.
I had booked the internet special with upgrade to cl for 194.00 a night.We checked in around 12:30 no line at check in and the room was ready,11th floor resort view we could see mgm and epcot.The room was clean set up with lots of towels, robes and extra toiletry items.the club lounge is on the 12th floor it was always clean not once did i see people hording food running around half dressed or screaming kids picking the food and putting it back,i have seen all of these things daily on our other concierge trips at other resorts.there was always a table it was clean and the staff are soooo sweet!!!!!they made you feel very welcome always asking how your day was they just couldnt be any better.The quiet pool was never crowded we swam there everyday always found a chair and my youngest always found kids to play with,we ate at the splash grill for a few quick lunches it was fine.My youngest did camp dolphin one night she loved it the staff really played with the kids not just let them run around again really nice .Housekeeping didnt show up until 5:00 on the first day so i called and requested 9:00 service from then on and they were there at 9:00 everyday.I had a wonderful stay the parks were not crowded at all we only had a few late day storms my kids got to do everything they wanted hair wraps, corn rows at the salon disney princess tea party swimming and thier favorite rides.I must say this was our best trip in a long time.


